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1433 posts

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  • 2 min

Platform thinking becomes the defining operational shift for hotels

  • Automatic
  • 15 January 2026
📰 Jan 15, 2026: The hospitality industry is shifting from fragmented systems to coherent platforms. This change, noted by Shiji and Amadeus, aims to integrate data, workflows, and decision-making into a single operational framework to meet rising complexity and guest expectations. Partnerships created during the pandemic now focus on reliability and scalability. Platforms enhance personalization, emphasize guest-centric designs, and aim to support hotel teams by reducing operational burden.📊
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Non-room revenue is becoming a core performance driver for hotels

  • Automatic
  • 15 January 2026
🏨 Jan 15, 2026, the hospitality industry is shifting from room-focused metrics to guest-centric models. Experiences generate 40–60% of revenue in leisure-focused hotels from dining, spa, and activities. Unified guest profiles increase operational efficiency and ancillary spend. New KPIs like revenue per available guest (RevPAG) offer a better guest value view, while traditional metrics like RevPAR and TrevPAR remain crucial for investors. Technology partnerships and pre-arrival engagement enhance non-room revenue.
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  • 3 min

Worc Studio centres circular stone table at “reverential” Mexico City restaurant

  • Kate Mazade
  • 14 January 2026
🍴 Worc Studio transformed a 153-square-metre space in Mexico City's historic Humboldt building into Savvia, emphasizing family traditions and shared dining experiences. Central to the design is a large red stone table, symbolizing connection and community. The ground-floor restaurant features an open facade to integrate city life, with the kitchen on the second floor. Using tactile materials like stone and brass, the design balances historic reverence with modern transformation, creating an intimate yet vibrant atmosphere.
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  • 5 min

Travel Trends Report Guide 2026

  • Lennart Dobravsky
  • 14 January 2026
📖 Analyzed 50 major 2026 travel outlook reports. Grouped into four categories using The Insight Leadership Matrix: Light Reads, Hot Takes, Data Bombs, and Insight Leaders. Notable reports include Expedia’s "Unpack ’26" and Skift’s "Megatrends 2026". Mews and OAG featured in the top right quadrant with rich data and interpretation. Key contributors include industry players like Hilton, McKinsey, and SITA. Insightful trends highlight AI impact, emerging travel behaviors, and tech-driven guest experiences.
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European hoteliers: Here are your 2026 hospitality trends

  • Automatic
  • 14 January 2026
🌐 Revinate Europe Managing Director, Dylan Cole, discusses 2026 hospitality trends in Europe. Key trends include hyperpersonalization, unified tech stacks, real-time decision-making, and cybersecurity. Different regions face unique challenges: UK & Ireland focus on margins; DACH emphasizes data privacy; Northern Europe demands high personalization; Southern Europe enhances in-stay revenue. Tech stacks simplify operations across Europe. Real-time data is crucial for adapting to fast-changing guest behavior. Privacy and trust are essential for brand integrity and guest loyalty.
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Hard AI is Here: How CES 2026 Changed Hotel Ops Forever

  • Mark Fancourt
  • 14 January 2026
🤖 CES 2026, Las Vegas: Robotics and AI revolutionize hospitality. Soft AI now instructs Hard AI, enabling robots to autonomously perform complex tasks like cleaning. High-torque, liquid-cooled actuators allow robots to navigate human environments seamlessly. Operators must manage Singular Task Robots for repetitive tasks and Multi-Task Humanoids for varied roles. Emerging technologies like Tensor Robocar redefine guest experiences. Future infrastructure requires high-density energy setups and advanced fleet management to fully integrate AI and maximize operational efficiency.
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The Seven Deadly Sins of Hotel Marketing If you haven't done so already, it’s time to start thinking about how you are going to make this year different. Based on my experience helping hotels around… | Larry Mogelonsky, P. Eng.

  • Larry Mogelonsky P. Eng.
  • 14 January 2026
📈 Avoid the "Seven Deadly Sins" of hotel marketing to ensure success in 2026. Focus on strategy over voluminous plans, learn from past mistakes, and avoid impulsivity. Maintain justifiable pricing without ignoring marketing funds, and embrace social media to stand out. Stick to your base budget and reward your team, while shifting focus from OTAs to enhancing your digital presence and engaging directly with your audience. Prioritize quality guest service over excessive tactics.
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Investment accountability shapes AI adoption in travel

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  • 14 January 2026
🌐 Jan 14, 2026, travel companies shift from AI experimentation to accountability. Brands focus on ROI, using metrics like revenue uplift and cost reduction. Transactional use cases, like customer service, are easier to quantify than exploratory innovations. Success hinges on disciplined measurement and alignment with business goals, not technical sophistication. Effective AI ROI requires quality data and ecosystem readiness. Accountability becomes a competitive advantage as companies demonstrate AI's measurable business impact.
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Navigating the opportunity in Africa’s hospitality sector in 2026: Beyond the numbers, toward true value creation

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  • 13 January 2026
🏨 African hospitality is set for growth, with 2023 revenue in travel and tourism projected to hit $25.29 billion, hotels contributing $11.29 billion. A growth rate of 7.31% is expected by 2030. The sector should focus on the triple bottom line: Profit, People, Planet, to avoid risks like environmental harm and social inequality. AI enhances operations and personalisation, while local engagement strengthens resilience. Building ecosystems and responsible investments are crucial for sustainable returns.
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HVS Asia Pacific Hospitality Newsletter – Week Ending 9 January 2026

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  • 13 January 2026
🏠 Blackstone, a US investment firm, is acquiring Hamilton Island in Queensland, Australia, from the Oatley family for about AUD1.2 billion. Coliwoo sold an 80% stake in Coliwoo Hotel Pasir Panjang, Singapore, for SGD43.9 million, with a long-term leaseback. Singapore-based RP Financial bought a mixed-use asset in Auckland, New Zealand, featuring a 154-key hotel. Sino United Publishing acquired Wifi Boutique Hotel in Hong Kong for HKD205 million, realizing a gain of HKD190 million over 35 years.
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