TOP NEWS - 10 Minutes News for Hoteliers - Page 64

7 min

Semana Santa 2025: Tourism trends and hotel performance in Spain

🏠 Easter 2025 in Spain saw a boost in tourism with a 13% increase in international spending to €20 billion and a 9% rise in international arrivals to 15 million compared to 2024. Public investment of €3.4 billion contributed to this growth. Job creation in tourism also went up with 25,000 new jobs in March, a record month. Barcelona experienced a RevPAR fluctuation, with a peak increase of 24.83%. Madrid hotels fluctuated but had a stable 80.55% occupancy rate, with a spike during a major Champions League match. Seville’s hotel performance varied due to weather disrupting Holy Week events but saw a RevPAR increase of 26.74%. Valencia's coastal hotels reached high occupancy, with Benidorm and Gandia at 92% and Valencia City at 91%. Spain scheduled 69,327 flights for the holiday, 11.5% more than in 2024.

As loyalty program rolls multiply, lodging companies get personal

🏨 Hotel loyalty programs are prioritizing personalized engagement over mere membership numbers. Wyndham Rewards offered an exclusive experience with Penn State University's football team, and half of Wyndham hotel check-ins are by members. IHG One Rewards members spend 20% more and book 10 times more through direct channels, with over 60% of 2024 room nights globally (approaching 70% in the Americas) booked by members. Hyatt's World of Hyatt FIND platform provides over 600 experiences, including a tennis clinic with Stan Smith. Partnerships like IHG with Iberostar Beachfront Resorts and Hyatt with Under Canvas enhance member options. SLH joined Hilton Honors but maintains its independent SLH Club. Credit cards play a major role; Wyndham, IHG, and Hyatt offer cards that maximize member rewards. In 2024, Wyndham Rewards was voted #1 by "USA Today" readers.

2 min

HOTREC’s 90th General Assembly: Calling for Concrete EU Action to Boost Competitiveness and Support SMEs

🏥 Hospitality leaders from across Europe convened at HOTREC's 90th General Assembly in Oslo, hosted by NHO Reiseliv. The event addressed the challenges of 2 million hospitality SMEs, focusing on reducing regulatory burdens and costs. CGA by NielsenIQ highlighted consumer trends towards quality and experiences, emphasizing the necessity of supportive EU policies. HOTREC will hold its 91st General Assembly in Cyprus this autumn. Contact: Jasper Dober, Media & Communications Manager, HOTREC.

2 min

HOTREC’s 90th General Assembly

🏡 Hospitality leaders met at HOTREC's 90th General Assembly in Oslo, hosted by NHO Reiseliv. The focus was on supporting the 2 million hospitality SMEs in Europe. Key discussions included the need for EU policies to reduce regulatory burdens and costs, as well as the importance of sustainability, digitalisation, and authenticity in consumer trends. Calls were made for practical tools and financial support to help businesses with green and digital transitions. HOTREC will meet again in Cyprus for its 91st General Assembly this autumn.

2 min

HOTREC 90th General Assembly in Oslo

🏥 Hospitality leaders gathered in Oslo for HOTREC’s 90th General Assembly, reflecting on solutions for Europe’s 2 million hospitality SMEs. Alexandros Vassilikos emphasized the need for EU policies to lessen regulatory burdens and costs. Marie Audren called for practical tools and financial support for SMEs facing rapid regulatory changes. The assembly addressed consumer trends, AI implications, sustainability, and digitalisation. HOTREC will meet again in Cyprus for the 91st General Assembly this autumn.

As Hilton guides down, its CEO remains reassured

🏨 Hilton President & CEO Chris Nassetta highlighted Q1 results with a 2.5% RevPAR increase year-over-year but forecasted a full-year RevPAR between flat to 2% growth. Hilton opened 186 hotels, adding over 20,000 rooms in the quarter, marking a 20% annual increase and 7.2% net unit growth. Approximately 40% of new openings were conversions, half located internationally. The luxury segment contributed 30% to openings, including the 252-room Waldorf Astoria Osaka. The development pipeline featured 503,000 rooms, a 7% rise, with over 32,000 approved in Q1, up 10% year-over-year. Hilton anticipates a 6%-7% net unit growth in 2025 and plans to expand from 24 to 27 brands.

4 min

Strong results across key hospitality groups

🏠 Accor reported 9.2% revenue growth in Q1 2025, reaching €1.349 billion with a RevPAR increase of 5% from 2024; opened 45 new hotels with over 5,900 rooms. Pierre & Vacances - Center Parcs saw a -0.9% decline in economic revenue for H1 2024/2025, yet a 96% occupancy rate in Q2 at mountain resorts and 21.8% rise in Spanish accommodation revenue. CapitaLand Ascott Trust's (CLAS) gross profit grew 4% in Q1 2025, with key growth in the UK, US, and Japan; planning the Somerset Liang Court in Singapore for 2026. Compagnie des Alpes reported an 11.6% revenue increase to €849.5 million in the first half of the 2024/2025 fiscal year, a 5.5% rise in ski lift revenue, and a 32.8% jump in leisure park revenue, including the acquisition of Belantis in Germany.

1 min

Hospitality vs. Lodging: How Real Hospitality Drives Revenue and Profits – Claudia Infante, Margaritaville

🏩 Claudia Infante, Chief Data Officer at Margaritaville, explains the difference between hospitality and lodging on April 29, 2025. Emphasizing the business benefits of investing in genuine hospitality services, she encourages applying the insights to enhance operations and customer experiences.

1 min

The Future of Functional F&B- Insights into Consumer-Driven Innovation

🥕 Saladplate, part of Informa Markets, serves as an official content hub for the Hospitality, Food and Beverage industry. It offers weekly news updates, a monthly newsletter, and a bi-monthly e-magazine, plus access to a supplier directory of over 10,000 brands, and registration for more than 35 international trade events.

13 min

AI: Hotel Commercial Roles Shift from Mundane Tasks to Strategy

🏨 AI revolutionizes the hospitality industry, automating and enhancing tasks in Marketing, Sales, and Revenue Management. AI adoption rates exceed 70% globally, yet up to three-quarters of businesses struggle to scale value from AI investments. The focus shifts from incremental efficiency to strategic transformation, requiring a move from routine tasks to strategic thinking and human skills. The emergence of Integrated Commercial Leaders orchestrates Marketing as Brand Experience Architects, Sales as Strategic Growth Partners, and Revenue Management as Commercial Strategists. The future-ready commercial team relies on a robust Hotel Business Intelligence System and a leadership mindset that views AI as an enabler of human potential.

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