The feature story I'm proudest of at Skift (so far) is The New Science of Hotel Pricing. While reporting, I learned that hotel pricing used to be guided by gut instinct and an obession with… | Sean O'Neill | 11 comments
🏨 Hotels are redefining profitability strategies post-pandemic, with a shift from occupancy-focused pricing to maximizing total guest value. This involves tracking various metrics, from airline bookings to pickleball court reservations. Revenue managers are transforming from data crunchers to leaders of commercial strategy and cross-team collaboration. Despite weakened pricing power since pre-pandemic times, luxury hotels remain an exception. This new approach is crucial as the industry adapts to current economic realities.
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