Track Maestro PMS in one place. This hub aggregates the latest news and releases around Maestro’s all-in-one property management system for independent hotels and resorts, as covered by trusted sources. Follow one of hospitality’s long-standing PMS providers.
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Maestro Strategist Urges Hotels to Prioritize PMS Flexibility, Citing Platform’s 20+ Native Modules
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28 October 2026🏨 Maestro’s Lisa Jane Wheaton urges hoteliers planning for 2027 to choose adaptable property-management systems rather than follow annual budgets alone. Maestro combines a core PMS, booking engine and 20+ native modules on one real-time database, with cloud, on-premises or hybrid deployment. Independent hotels, resorts and multi-property groups can add capabilities and integrations as needs evolve, helping reduce manual data transfers, fragmented reporting and repeated system replacements.
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Beyond Room Rates: Why Single-Database Architectures Drive True Guest Value
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21 October 2026When PMS, POS, and spa systems operate in silos, hotels lose visibility into non-room holiday spend. Maestro’s Lisa Jane Wheaton explains how unified guest profiles transform seasonal visitors into year-round direct bookings.
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Independent Hotels Should Focus on Understanding Guest Value Beyond Room Revenue for Long-Term Success
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14 October 2026📆 In the 2026 holiday season, independent hotels focus on guest relationship value rather than occupancy rates. Hoteliers should identify guest spending patterns to enhance experiences and profits. A unified guest view integrates reservations, dining, gift cards, and more, potentially increasing revenue and loyalty. Operators must act on real-time insights and collaborate across departments. Maestro PMS aids by connecting guest data and facilitating meaningful direct bookings. Success is measured in guest relationship longevity, not just December revenue.
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Integrated Hotel Systems Enhance Revenue Management by Linking Sales, Catering, and Operations During Peak Season
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29 September 2026📊 During peak season, hotels undergo stress tests for people, processes, and tech, exposing silos that risk revenue loss. Integration of sales, catering, and operations data is crucial to managing group bookings and events. Hotels should leverage data from busy periods to enhance revenue management strategies, aiming for a holistic view of group value and better decision-making. By analyzing historical patterns, hotels can anticipate demand, refine strategies, and drive predictable year-round revenue.
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Caribbean Hotels Urged to Reevaluate PMS Systems Amid Shifting Market Demands and Operational Challenges
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15 September 2026💻 In the Caribbean, shifting market demands and labor pressures highlight the inadequacy of outdated hotel property-management systems (PMS). A Caribbean Hospitality Operations & Technology Survey reveals about 41% of respondents rely on manual processes for operational issues, with only 65% partially automated. Guest communication issues impact satisfaction significantly, with 67% prioritizing profitability, but only 21% achieving it well. Hoteliers must evaluate PMS for connectivity, visibility, and support to improve efficiency and guest experiences.
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Maestro PMS Capitalizes on Total Guest Revenue with Tablet-First Platform and Granular Spa Integrations
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28 May 2026Company introduces Touch for mobile property workflows alongside advanced BI analytics tracking TRevPAR, TRevPOR, and RevPAG.
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Beyond Simplicity: Rethinking PMS Usability for Modern Hotels
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10 February 2026🏨 In Markham, Ontario, Maestro PMS addresses hotel operational needs with intuitive, robust property management systems (PMS). While streamlined designs aid smaller hotels, larger properties require both simplicity and complex functionality. Maestro’s PMS integrates operations like front desk, housekeeping, and sales for a seamless guest journey. Established over 45 years, Maestro offers 20+ modules, enhancing hospitality efficiency. The system supports independent hotels, luxury resorts, and multi-property groups, emphasizing usability without sacrificing operational depth.
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Maestro’s GuestXMS Evolves in the GenAI Era
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28 January 2026📱 Maestro PMS launches an AI-driven GuestXMS in Markham, Ontario, enhancing hotel guest management. It converts guest requests into tickets, alerts for unresolved issues, and flags rooms needing maintenance, improving efficiency and guest satisfaction. AI tools like ChatGPT influence travelers’ hotel choices based on service quality. GuestXMS users see higher Guest Experience Measurement scores, boosting reviews. The platform offers SMS/email communication, mobile check-in/out, and integrates with Maestro’s Spa/Facilities modules for seamless service.
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Summary of the week 17 Jan 2026
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20 January 2026Want to unsubscribe? Just click here! Trends, Tips and NewsThe summary of trends, articles and news of the Hotel Industry17 January 2026 ➚ TOPICS OF THE DAY: 🔬 Innovation🎯 Marketing & Revenue📈 Market Trends🛎️ Hotel Management Did you get this email from one of our 37,000+ readers?» Subscribe, stay in the loop. « News Flash :Our selection of the most important news of the newsletter 🌐 European hoteliers in 2026 focus on hyperpersonalization, unified tech stacks, and real-time decision-making. Regional challenges include data privacy in DACH and high personalization…
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What Hotel Investors Need to Know About Agentic Hotel Distribution in 2026
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20 January 2026🏨 Next week in Los Angeles, the ALIS hotel investment conference will shift focus to AI-native hotel distribution. By 2026, hotels without this tech face structural disadvantages. Agentic systems autonomously manage demand, pricing, and messaging, enhancing revenue. Investors should prioritize AI platforms that act autonomously, impacting cash flow predictability and asset valuation. Legacy systems with AI features don’t compare. Agentic Hospitality, leveraging Google Cloud and Vertex AI, exemplifies this transformative approach in the hospitality industry.
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Operto appoints Tim Major as CEO to lead next phase of growth
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15 January 2026Vancouver, Canada, 15 January 2026 – Operto has appointed Tim Major as Chief Executive Officer, marking a pivotal moment for the automated hospitality operations and guest experience platform as it enters a new phase of leadership, focus, and ambition. The appointment signals a clear shift in direction for Operto, with Major tasked with bringing renewed clarity to the company’s vision, product strategy, and long-term market positioning. As CEO, he will lead Operto’s next chapter with a focus on pragmatic innovation across short-term…
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Maestro’s 2026 Software & Innovation Roadmap Focuses on Intelligent Growth, Elevated Experiences
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14 January 2026💻 Maestro PMS, on January 14, 2026, in Markham, Ontario, unveils its 2026 Software & Innovation Roadmap. The plan emphasizes AI-driven capabilities for operational efficiency, elevated guest experiences, and new revenue through intelligent yielding. Mobile functionality improvements include mobile check-in and integrated upselling. The roadmap extends multi-property management features, enhances digital commerce, and integrates Apple Pay and Google Pay via MezzoPay. Maestro continues investing in browser-based technology and robust cloud infrastructure to align with client feedback and industry needs.
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Best hotel payment tools to accept every guest payment
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14 October 2025This article was written by Mews. Click here to read the original article Why hotel payment tools matter Hotel payment tools are more than just a way to process card payments successfully – they enhance the guest experience, increase operational efficiency and strengthen security and compliance. Improve guest experience Guests now expect multiple payment options, whether they book online, pay in-person at check-in or settle incidentals during their stay. A seamless, integrated payment process makes a strong impression, improving satisfaction…
