Follow Oaky without the noise. This hub gathers the latest news and product updates around Oaky’s hotel upselling platform, curated from trusted sources. Stay on top of automated, personalized upsell technology for hotels.
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Shiji releases 2026/27 Hotel Distribution Technology Chart: From Channels to Discoverability and “Bookable Everywhere”
10 June 2026New edition highlights the rise of AI discovery, map-based commerce, conversational booking, and the growing importance of structured hotel data. BARCELONA, Spain, 10th June – Shiji, the global leader in hospitality technology, today announced the release of its 2026 Hotel Distribution Technology Chart, offering hoteliers a visual guide to the rapidly evolving distribution ecosystem as the industry shifts from traditional channels toward AI-powered discoverability and “bookable everywhere” commerce. Now in its eleventh year, the chart continues to serve as a…
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Shiji Releases 2026 Hotel Distribution Technology Chart Highlighting AI-Powered Booking and Industry Consolidation Trends
10 June 2026🏨 June 10, 2026, Barcelona: Shiji unveiled its 2026 Hotel Distribution Technology Chart, highlighting AI-driven shifts in hotel distribution. The chart, now in its 11th year, introduces new categories like AI Discovery Platforms and Social Messaging. Key players include Kismet and Mindtrip. The chart reveals ongoing consolidation, with acquisitions by American Express Global Business Travel and others. Launched in 2015, it’s a crucial resource available for free. Download at Shiji Group’s website.
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Boutique Hotels Can Boost Revenue with Low-Cost Wellness Initiatives, Generating Up to $30,000 Quarterly
29 May 2026📊 In 2025, Knight Frank reported a 6% increase in leisure revenue per occupied room in UK hotels due to wellness initiatives. Major Wellness hotels achieve 108% higher TRevPAR than those without wellness features. Pre-arrival emails can boost conversion by 10.6%, as shown by Oaky’s data. Social wellness events can earn $30,000 quarterly. Sleep tourism demand soars, with packages priced $60-$110. Nature-based activities grow, costing $65-$200 per session. Effective wellness offers can transform revenue streams for boutique hotels.
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The Perfect Cocktail and gifts to cheers this Valentine’s Day
28 January 2026🍺 PATRÓN Paloma is crafted using PATRÓN Reposado, aged for at least four months and made from 100% Blue Weber Agave. This cocktail blends 40ml of PATRÓN Reposado, 10ml of lime juice, 20ml of grapefruit juice, and 75ml of grapefruit soda. Serve in a highball glass with ice and a grapefruit slice. Perfect for Valentine’s Day. Other offerings include PATRÓN Silver and PATRÓN Añejo, aged for at least 12 months.
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IDeaS Releases 2026 Hospitality Tech Predictions: AI, Unified Strategies, and Workforce Resilience
7 October 2025Annual eBook Shares Data-Driven Insights from Hoteliers and Tech Leaders, Empowering the Industry to Simplify Systems, Accelerate AI, and Build Future-Ready Organizations MINNEAPOLIS — Oct. 7, 2025 — IDeaS, a SAS company and the global leader in hospitality revenue management software, today announces the release of its annual eBook, Future Forecast: Hospitality Tech Predictions for 2026. Drawing on exclusive survey data from both hoteliers and technology partners, this report delivers the essential insights hospitality leaders need to thrive in 2026 and beyond. As…
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Hotel revenue strategy: how to boost total revenue with data and guest empathy
28 July 2025🏨 Mews CEO Matt Welle and Henry Blackman discuss hotel revenue strategies focusing on total revenue management. Simplifying data use, monetizing assets like parking and meeting rooms, and employing guest empathy drive revenue. Upsells, if timely and relevant, offer 10x perceived value. Key strategies include using AI for guest insights, automating systems, and experimenting with high-margin upsells. Mews integrates resources to aid revenue managers in optimizing performance, encouraging hotels to start with small tests for scalable success.
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HiJiffy’s white paper reveals where…
25 June 2025💻 HiJiffy survey shows AI is reshaping hospitality: 86% of hotel professionals report time savings through automation, notably in handling FAQs and routine tasks, based on data from 16 million guest messages. Over 26% find repetitive questions tedious. The report, featuring insights from Mews, Oaky, and Bookline, explores balancing AI and human touch. Special requests and personal interactions should remain human-led. A practical AI Readiness Checklist aids hoteliers in evaluating strategies.
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IDeaS Unveils the 2025 Predictions Shaping Hospitality
27 November 2024Insights from global industry leaders point to changing guest expectations, expanded revenue streams, and continued cloud acceleration LONDON — 25 November 2024 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, has released its annual trends report, 5 Predictions That Will Shape Hospitality in 2025. To help hospitality companies navigate the new year and beyond, IDeaS collected insight from some of the top minds in the industry, including hoteliers, management companies, and technology partners to identify…
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From Start to Finish: Unleashing the Power of Hospitality Technology for Engaging Guest Journeys
23 September 2024🏨 A TrustYou study reveals travelers read 8.7 reviews before booking. Hotels maximize revenue through technology like meta-search and ad management platforms (Triptease, D-EDGE), revenue management systems (IdeaS, RoomPriceGenie, Atomize), and direct booking platforms (Hotelchamp, Triptease). Pre-stay phases engage guests with apps, SMS, and upselling tools (Oaky, UpsellGuru), while on-site experiences are enhanced by PMS solutions (Mews, Cloudbeds) and payment methods. Post-stay engagement uses surveys and loyalty programs to maintain guest relations.
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Customer casebook: Driving revenue with Mews
19 September 2024🏨 Paradise Resort Gold Coast achieved an average upsell per reservation of A$139 using Mews. Hostellerie Cèdre & Spa increased revenue by €14k+ in less than a month. Old Stocks Inn saw an 8% ADR increase within two months. Green Hotels attained an 18% direct booking conversion rate. The Julius, Prague, generated over €55k from parking in the first half of 2023. GuestHouse Hotels earns €9,000/month through upselling. All benefited from Mews Hospitality Cloud’s automated solutions for rate management, upselling,…
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How to Communicate Your Front Desk Upselling Deals Effectively
9 September 2024This article was written by Revfine. Click here to read the original article Few hoteliers use front desk upselling to the max. Not only do the front desk employees need to stay up to speed with all the upselling deals, but they also need to be comfortable using essential communication skills and marketing techniques. In short, to get it right, you need to read each situation correctly and change your language accordingly. In this piece, you’ll learn which four communication…
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How to Maximize Hotel Revenue by Applying Open Pricing to Upselling
9 August 2024This article was written by Revfine. Click here to read the original article You probably already know that adjusting your room rates based on demand fluctuations can boost your revenue. But have you ever thought of applying this approach to upselling? And what about taking things yet another step further and using the principles of open pricing on upselling as well? Keep reading to discover how these techniques can take your revenue strategy and top line to the next level.…
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What can hospitality learn from gaming?
1 July 2024This article was written by Mews. Click here to read the original article The power of customization In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players could change their character’s name. They soon became more sophisticated, with skills, personality, appearance and gender all customizable. The purpose was to immerse players in their worlds, to create stronger feelings of engagement and excitement. This is exactly what hoteliers should aim to…
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The Power of Personal Development and Coaching – Erik Tengen, Oaky
26 August 2023This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: 0:00 How are you thinking about developing yourself, both personally and professionally, to become the best hospitality professional you can be? Today, we’re learning from about how he thinks about this and what works for him. Erik, I appreciate you making time to talk. The reason I initially reached out was a post that you made a couple of weeks ago, where you talked…
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Mastering Upselling in Hospitality & Creating Unforgettable Guest Experiences – Erik Tengen, Oaky
25 June 2023This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: 0:00 At this month’s NYU Hospitality Investment Conference, Crestline Hotels CFO, Ed Hoganson, called upselling the secret sauce for turning high Rev par into high profit margins, so I wanted to talk with one of the industry’s foremost experts on this topic to help you understand how to do this. Well, this is Hospitality Dealey, the show that helps you stay informed and inspired…
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Hotel and accommodation owners, take control of your website !
8 September 2019This article was written by Amenitiz. Click here to read the original article We agree, as a hotel owner or hotel manager, you haven’t really studied to be a developer and update your website yourself. And yet, updating your hotel’s website is essential. Who hasn’t experienced that horrible frustration? You just hired a photographer and you have some absolutely hot pictures! You can’t wait to integrate them into your website… Except… the loop is still the loop… You need to…
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Tell Newsletter
26 February 2019This article was written by Martin Soler. Click here to read the original article Hello , It has shipped! Tell Trends report has finally been printed and shipped. It started as a crazy idea last summer, the conclusion that there just isn’t really any big picture report on the trends in the industry. Between “breaking news”, sponsored posts and advertorials it is hard to see the forest from all the trees. We decided to bring together independent writers who didn’t…
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Sending emails to hotel guests: best practices
1 May 2018This article was written by Amenitiz. Click here to read the original article As mentioned a few weeks earlier in an article, customer data is an incredible lever for the hotelier to increase his live bookings. Today we are going to talk about one of the main uses of this data: sending emails to hotel guests. Table of Contents Segment to better customize It is important to determine the different types of guests the hotel receives. This segmentation can be…
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Why does your hotel site need to be responsive?
13 February 2018This article was written by Amenitiz. Click here to read the original article Today, we are all as much as we are glued to our phone screens all day long. Whether we are at work or at home, we don’t pick up the phone! 81% of the population use their smartphone while watching TV. Just as many positive figures for your hotel! As long as your hotel website is responsive, i.e. visible and bookable from any smartphone or tablet. 1…
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What and when to post on facebook when you are an independent hotels
2 October 2017This article was written by Amenitiz. Click here to read the original article Second part of our advice on digital strategy about Facebook for independent hotel. Last week, we explained how to create a Facebook page for your hotel. Now let’s dig deeper and see what and when to post! Table of Contents What to post on my facebook page First of all, you must respect an editorial line, all your posts must be coherent and reflect the values and…
