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The Leading Hotels of the World selects Yipy to modernize how independent luxury hotels define and deliver consistent service excellence 

  • 10minhotel
  • 27 January 2026
  • 3 minute read
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Hospitality innovator joins LHW’s Leading Strategic Sourcing (LSS) program, reflecting a wider move toward measurable, tech-driven operations in luxury hospitality

Salt Lake City, UT, 27 January 2026 – The Leading Hotels of the World (LHW), the global collection of more than 400 independent luxury hotels across 80 countries, has selected Yipy, creator of the industry’s first Hospitality Standards Management System, as a preferred provider through its Leading Strategic Sourcing (LSS) program.

The announcement marks a step toward modernizing how independent luxury hotels manage and measure service standards. Through the LSS program, which connects LHW’s global network of member hotels with pre-vetted partners offering innovative technology and operational solutions, Yipy’s platform is now available to help properties strengthen service consistency while maintaining the individuality that defines the LHW collection.

While many hotel technology solutions focus on guest data and revenue, Yipy fills a less-addressed gap: helping hotels operationalize service excellence by defining, training, and tracking how standards are delivered across every property and team. The platform brings structure, visibility, and accountability to the daily actions that define five-star service.

For General Managers and department heads, Yipy acts as a practical guide for how excellence is performed and maintained each day. It helps teams reach proficiency faster, gives managers visibility into performance across departments, and turns quality checks into opportunities for coaching and improvement. The result is stronger alignment, reduced training time, and measurable gains in guest satisfaction and brand scores.

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Early Adoption of Online Travel Agencies in 1998 Led to Lost Guest Relationships for Many Hotels

The Leading Strategic Sourcing (LSS) program was developed by LHW in partnership with DayBlink GPO to connect member hotels with partners that drive measurable value in operations, technology, and guest experience. Yipy’s inclusion highlights a growing demand for solutions that make excellence measurable and repeatable across independent hotels worldwide.

Adam Tuttle, Co-Founder and CEO of Yipy, said: “Service excellence has always defined great hospitality, but maintaining it across dozens of teams and departments has never been more complex. The Leading Hotels of the World has built its reputation on individuality and high-touch service. By bringing Yipy to its members, LHW is helping hotels turn those values into a daily, data-informed practice of excellence.”

Michael Lederman, Vice President of Information Technology at The Leading Hotels of the World, said: “Our mission is to give independent hoteliers the tools to deliver world-class experiences while staying true to who they are. Yipy helps our members create consistency without conformity. It empowers managers and teams to deliver exceptional service every day, in a way that feels authentic to their property and brand.”

About Yipy

Yipy is the Hospitality Standards Management System: the first end-to-end solution that turns fragmented hotel standards into consistent excellence. Built by longtime hoteliers, Yipy replaces binders, PDFs, and spreadsheets with one living source of operational truth. With AI-powered auditing, role-aware deployment, and real-time reporting, Yipy helps hospitality leaders shorten onboarding, lower labor costs, and raise Forbes and LQA scores. Independent luxury hotels, including members of The Leading Hotels of the World, use Yipy to deliver service excellence at scale. Learn more at www.yipy.io.

About The Leading Hotels of the World, Ltd. (LHW)

Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. For more information visit: www.lhw.com.

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