87% of Travellers Prefer Hotels with Global Loyalty Programmes, Focusing on Generosity and Simplicity in Benefits
🏨 87% of respondents prefer hotels with global loyalty programs, increasing among Asian travelers. Generosity is the top loyalty preference for 48% of surveyed members, while simplicity and transparency follow at 16% each. Room upgrades, free breakfast, and late checkout are the most valued perks. 71% of respondents favor programs with external partner benefits. Loyalty programs should focus on impactful benefits and ease of use rather than just creativity.
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