CSR and Sustainability

The Grand, York has joined the Accessible Hospitality Alliance, becoming the latest UK hotel to take part in the organisation’s work on accessibility and inclusion across the sector.  The hotel,…

Hand Picked Hotels has received two AA Notable Wine List Awards for Rookery Hall Hotel and Spa in Cheshire and Rhinefield House Hotel in the New Forest.  The commendation recognises…

The Pacific Asia Travel Association (PATA) is partnering with Content With Purpose (CWP) to produce Pacific Asia: Tourism with Purpose - an inspiring new digital series celebrating how tourism across the Asia Pacific region can drive a more responsible, inclusive, and sustainable future.

Centara Hotels & Resorts, Thailand’s leading hotel operator, announces significant progress across its Environmental, Social and Governance (ESG) pillars, reaffirming its commitment to driving sustainable tourism and elevating Thailand’s hospitality sector through responsible and forward-thinking business practices.Guided by its core philosophy of delivering warm Thai hospitality enriched with innovation, family values, and environmental responsibility, Centara continues to strengthen its long-term sustainability framework to ensure meaningful and measurable impacts for its guests, local communities, and the planet.

GSTC Section C recognizes that sustainability goes beyond the environment, as it includes protecting cultural heritage, strengthening local identity, and ensuring respectful guest–community engagement. Hotels are required to show how they interact with, protect, and present local culture in meaningful, responsible, and traceable ways.

Innside by Meliá Manchester has completed a refurbishment of its premium rooms and suites as the hotel marks its 10th anniversary in the city centre.  The work covered 52 rooms,…

St Michaels Resort in Falmouth has secured an £8m loan from Triodos Bank UK to support investment in sustainability measures, guest facilities and wider infrastructure.  The funding will also refinance…

Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, hosted the 23rd Annual Coast Hotels Shuhachi Naito Golf Classic in July of this year. This tournament, supported by over 30 partner sponsors, a fully sold-out field of golfers, and a dinner attended by over 175 guests raised valuable funds for two charities this year: the ALS Society of BC and the Vancouver Holocaust Education Centre.

As hotels advance toward GSTC standards, procurement becomes more than purchasing, as it becomes governance. The section A1 and A2 set expectations for hotels to formalize responsible purchasing processes, ensure compliant suppliers, and maintain traceability. Section D2 further requires measurable, data-driven progress in reducing emissions, plastics, and waste.