CSR and Sustainability

🌏 Dusit Hotels and Resorts, based in Bangkok, joined the Global Sustainable Tourism Council, emphasizing responsible global operations. Founded in 1949, Dusit now manages 290 properties in 18 countries, totaling over 11,800 rooms. Their "Tree of Life" program aligns with UN goals, focusing on energy efficiency, waste reduction, and community impact. Initiatives include solar energy installations, water conservation, and waste composting. Since 2010, Dusit has raised over THB 13 million for children’s surgeries through Dusit Smiles.

📍 Radisson Hotel Group, by 2030, plans to launch 100 net-zero hotels, up from pilot projects in Manchester and Oslo. On March 24, 2026, it was announced that the initiative expands across Europe and South Africa, with future expansions in Germany, Austria, and the Canary Islands. Independently certified by TÜV Rheinland, the strategy targets Scope 1, 2, and 3 emissions through electrification and renewable energy. This approach addresses rising sustainability pressures and enhances guest engagement.

🏨 A week and a half ago, the author visited EAST Hong Kong, a lifestyle hotel by Swire Hotels, located in Quarry Bay. Highlights include mall access, a vibrant lobby, attentive staff, and a rooftop bar “Sugar.” The hotel emphasizes sustainability, modern design, and offers a fitness center and pool under renovation. Described as 'progressive luxury,' lifestyle hotels blend contemporary design, F&B, wellness, and cultural elements, appealing to guests and locals alike.

🗺 Radisson Hotel Group plans to roll out 100 verified net zero hotels by 2030, aiming to reduce dependency on fossil fuels amid oil price surges above $100 per barrel due to the Iran war. The initiative, highlighted before the 2026 International Hospitality Investment Forum in Berlin, includes successful pilots in Manchester and Oslo, launched in May last year. These hotels have shown increased revenue and high guest demand, emphasizing cost savings and risk mitigation.

💦 After two years of MGM Resorts International's $500,000 investment in a water conservation program, the Southern Nevada Water Authority projects 7 million gallons in annual water savings. The initiative, supported by enhanced rebates for employees, started on World Water Day 2024. Employees made water-efficient upgrades at home, aiding regional water conservation. MGM Resorts aims to continue promoting these efforts, with funding available until June 2027, enhancing sustainability across Southern Nevada.

🎶 In October 2025, Hurricane Melissa, a Category 5 storm, hit Jamaica, causing approximately $9 billion in damages and leaving thousands homeless. The Hard Rock Heals Foundation raised over $400,000 through the "Stay Strong Jamaica" initiative, supported by Hard Rock International and Seminole Gaming, with a contribution of $100,000. Funds will aid housing, infrastructure, and humanitarian efforts via Jamaica's Promise. A benefit concert on January 2, 2026, in Hollywood featured Jamaican artists, raising further support.

🌳 Established in 1993, the Forest Stewardship Council (FSC) promotes sustainable forest management globally. It ensures responsible wood sourcing through two main certifications: Forest Management and Chain of Custody (CoC). As a prominent green benchmark, it supports industries like hospitality, furniture, and packaging. GCSTIMES, FSC® C148965 certified, prioritizes FSC materials, enhancing supply chain transparency and supporting sustainability goals.

🏨 Lynette Montoya, CEO of the Latino Hotel Association, sold The St. Anthony Hotel in San Antonio and worked with John Q Hammons. Mentored by Dorraine Lallani, she navigated a male-dominated industry. In 2025, women in C-suite roles were still underrepresented. She advocates for increasing diversity and Latino ownership in hospitality. Looking to 2026, Montoya believes diversity and inclusion will remain challenging, emphasizing the importance of advocacy and education in the hotel investment sector.

🚨 The American Hotel & Lodging Association (AHLA) announced the formation of the Combating Human Trafficking Congressional Caucus in Washington, D.C., signaling a commitment to addressing this urgent crime. Co-chaired by Representatives David Valadao (R-CA), Laurel Lee (R-FL), Troy Carter (D-LA), and Lucy McBath (D-GA), the caucus aims to enhance prevention and support for survivors. AHLA's No Room for Trafficking initiative highlights the hotel's industry role in training employees and supporting survivors.