CSR and Sustainability

📍 Employees are advised to prioritize sustainability in business travel, using hotels with certifications like Green Key, EarthCheck, and Travelife, or green building labels such as LEED, BREEAM, and Green Mark. In 2023, platforms began offering sustainability filters for easier eco-friendly hotel selection. Practical steps include energy conservation, waste reduction, and promoting local employment. The aim is to integrate sustainability into everyday travel choices, embracing it as a continuous learning journey in the hospitality industry.

📈 In 2025, Bob W expanded by opening 10 new European locations, achieving a 69% reduction in carbon emissions per guest night compared to Europe’s average. Total emissions decreased by over 9%, and emissions per guest night fell 31%. A typical Bob W stay emits 3.78 kg CO₂e per night versus 12 kg CO₂e in typical European hotels. Since 2021, they’ve offset 1,979 tCO₂e through carbon credits. Bob W manages 100+ assets with an average stay of 2.68 nights.

🌳 Travelers seeking eco-friendly hotels can start by checking for certifications like Green Key, EarthCheck, or EU Ecolabel, which assess environmental and social sustainability. Beyond certifications, look for hotels communicating efforts in reducing single-use plastics, water conservation, and community engagement. Guest reviews often reveal practical sustainability details. Remember, sustainable practices vary widely depending on location and hotel type, from city hotels to remote eco-retreats, emphasizing informed choices over seeking perfection.

📦 From packaging to usage, a company innovated its CSR strategy by reviewing its product portfolio to increase recyclability and reduce plastic use. A fully mono-material pump was designed to enhance recycling, and post-consumer recycled plastic usage in packaging was gradually increased across brands. The luxury sector is shifting towards elegant, sustainable solutions, with perceptions evolving to see dispensers as sophisticated rather than a compromise, aligning environmental sustainability with operational efficiency in hospitality.

🛌 In the hospitality industry, wellness programs increasingly blur lines between genuine wellness and marketing ploys. IV therapy, priced at hundreds of dollars for a 30-minute session, and "young blood therapy" are marketed as wellness solutions, although they often act as expensive compensations. Equinox Hotels stands out as authentically aligned with high-performance living. The industry faces a choice: genuine wellness experiences or overpriced offerings that exploit insecurities while posing mental health risks.

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📍 In 2021, von Hoesslin joined AccorInvest in Munich as COO for Central Europe, managing Novotel, Mercure, and ibis hotels in Germany, Austria, and Switzerland. AccorInvest rebranded to Essendi in 2025, focusing on economy and midscale segments with projects like Novotel Zurich Airport's renovation and EV charging rollout. Steigenberger Hotels GmbH reported €63 million EBITDA in 2025, with 118 hotels under H Rewards' 300-million member loyalty platform. Von Hoesslin's focus includes performance consolidation, international expansion, and sustainability.