CSR and Sustainability

Barry Sternlicht rewrote the hotel loyalty playbook with SPG a couple of decades ago. His team’s latest attempt at hotel loyalty ditches significant parts of the formula, like tier status…

IHG Hotels & Resorts (IHG) has entered into a strategic partnership with The Job Plus and the Tourism and Hospitality Skill Council (THSC) to skill and empower young people from underserved communities, creating meaningful career opportunities for them in the service and hospitality industry. This marks the beginning of a long-term partnership aimed at driving sustained youth employability in India, particularly within the hospitality sector.

Hospitality industry leaders need to act now to support its workers during the government shutdown. This is especially important due to the Supplemental Nutrition Assistance Program (SNAP) benefits program disruption. This needs to be the top issue every leadership team in the hospitality industry team is focusing on today. Thousands of hospitality and food service workers are facing immediate food insecurity and missed meals. The hospitality industry depends on these workers to deliver America’s service experience, yet we have left them in a dangerous position during this crisis. Congress must ensure SNAP continuity to protect both the workers and the industries that rely on them but until that happens, industry must take charge.

Some details whisper. Others change the way a place is remembered. In high-end hospitality, the key card has evolved from a necessity into a small but unmistakable signal of taste. Sleek isn’t enough anymore—guests recognize materials, tactility, intention. A card that feels considered in the hand sends the same message as a beautifully curated suite: nothing here is standard.

Mandarin Oriental is proud to announce that it has been named the winner of World’s Leading Sustainable Energy Efficiency Initiative, World’s Leading Sustainable Cultural Heritage Project, and World’s Leading Sustainable Policy Initiative at the 2nd annual World Sustainable Travel & Hospitality Awards in Dubai.

India’s hospitality industry is waking up to a silent pollutant: "Plastic". While many hotel chains are still searching for alternatives, Club Mahindra has already turned sustainability into action. Partnering with WAE, the brand has installed in-house Glass Bottling Plants (GBPs) across its resorts systems that purify, bottle, and reuse glass containers, completely eliminating the need for single-use plastic bottles.

Aman × Kim Jones

The GBTA Foundation, the cause-led arm of the Global Business Travel Association (GBTA), today released the second-year findings from its Sustainability Acceleration Challenge, a global benchmark assessing the state of corporate action to decarbonize business travel programs.

Down Hall Hotel, Spa and Estate’s executive chef, Robert Pearce, has been named Innovative Chef of the Year at the 2025 Meetings Industry Association (MIA) Awards, held on 6 November.…

Hospitality is a uniquely human industry. That’s what makes it special. And there’s no better time to recognize this than during the season of giving.  That’s why we’re happy to…