CSR and Sustainability

🍴 In May 2026, the "Better Hospitality" campaign launched in the UK, focusing on race, ethnicity, and workplace inclusivity within the hospitality sector. A survey is available for all industry workers to address pay disparities and career barriers. The campaign, supported by Lorraine Copes, aims to develop Equity & Progression Standards for employers. A diverse Leadership Group guides the initiative, with a report set to launch in September. Numerous industry partners bolster participation.

🏨 The Newman Hotel in Fitzrovia has introduced the Neighbourhood Club, a membership initiative donating all profits to local charities. Memberships start at £15 per month, offering benefits across 81 rooms and wellness facilities. Members get priority at Brasserie Angelica and Gambit Bar, and perks at local businesses like Miel Bakery. Designed by Lind + Almond with an Art Deco style, the hotel includes a penthouse suite with a terrace and sauna. Oliver Milne-Watson emphasizes the community impact.

🏨 Hotels are increasingly focusing on sustainability to influence guest decisions. However, just implementing eco-friendly measures isn't enough; effectively communicating these efforts is crucial. The key is storytelling—translating raw data into relatable narratives. Examples include comparing waste reduction to tangible items like elephants or Olympic pools. Digital touch-points and visible sustainability cues enhance guest experience, fostering loyalty and word-of-mouth promotion. This approach not only benefits the environment but also provides commercial advantages in a competitive market.

📢 HOSPA is hosting The Great Green Balloon Debate on May 12th at The Clermont London, Charing Cross. The event features discussions on hospitality and sustainability in the newly refurbished ballroom. This has become a popular annual gathering, known for its engaging approach to sustainability issues in the hospitality sector.

💸 Travel Forward, previously known as The Travel Foundation, is calling for unified efforts to address climate and visitor pressures. Led by Chair Megan Morikawa, the NGO has introduced Travel Forward Connect, a collaborative community for practical solutions. The organization emphasizes finance access, supporting initiatives like the Destination Climate RiskScan report. Supported by Holiday Extras, Rise and Shine and Partners, and Four Communications, Travel Forward continues to operate legally in the UK while adopting its new identity.