Innovation

🚨 G6 Hospitality collaborates with Protect24.ai in 2025 to enhance guest safety at over 1,500 locations in the U.S. and Canada. The platform aids in detecting human trafficking, illegal escorts, and reputational risks through features like human traffic indicators and missing person alerts. Sonal Sinha, CEO, emphasizes the investment in guest safety and equipping franchisees with advanced AI tools to counter evolving criminal activities effectively.

💻 Operto launched Operto ONE in Vancouver, Canada, offering AI-driven support for independent hotels. This system features three AI teams for distribution, front of house, and back of house, with seven specialized agents to enhance hotel operations. The Distribution AI Team includes a GEO Consultant, Marketing Agent, and Direct Booking Assistant. The AI Hub underpins these operations, coordinating tasks and evaluations. CEO Tim Major emphasizes that Operto ONE enables continuous analysis and structured action across hotel functions.

💻 In the last decade, hotels have invested in technology but struggle with system integration. Despite weekly labor reports and monthly performance dashboards, insights often lack timeliness, affecting decision-making. Even with connected systems, data inconsistency remains. The future of hotel tech lies in actionable insights over mere data collection. Improved integration can enhance service recovery, labor efficiency, and guest interaction. Success is defined by tangible property-level outcomes, not data volume.

🏨 AP Hotels & Resorts, a Portuguese hospitality group established in 2015, has partnered with Silicon Valley-based LodgIQ to enhance pricing intelligence using AI-driven revenue management. This strategic move supports AP Hotels' expansion across eight locations in Portugal, including Faro and Alentejo. LodgIQ’s platform will optimize revenue through advanced forecasting and automated rate recommendations, essential for adapting to evolving tourist demand in regions like the Algarve and northern Portugal.

🏨 Berlin hotels achieved their best year with 30.6 million overnight stays and an ADR of €187. Despite a 12.6% payroll increase and a 7.9% revenue rise, only 16 cents per new euro reached the profit line, indicating a systems issue. Automation, not staffing, drove success. Upper Upscale hotels captured 73% of new supply. Attend ITB Berlin from March 3-5 at Hall 7.1C, Stand 116 to explore effective strategies. Coffee’s on the house! ☕

📍 Voco Zeal Exeter Science Park hotel, a 142-room facility in Western Europe, achieved the BREEAM ‘Outstanding’ rating, becoming a pioneer in the region. This IHG project, built to Passivhaus standards with SCS, incorporates ultra-low carbon methods, Solarlab vertical photovoltaic panels, and 100% electric operations. It won ‘Green Building Project of the Year’ at the edie Net Zero Awards 2025. Completed by RED Construction Group, it aims to aid the hotel industry in reaching net zero by 2050.

🏨 AP Hotels & Resorts, a growing Portuguese hospitality group, partners with LodgIQ to enhance its revenue strategy using their AI-driven RMS. This strategic move, announced from Silicon Valley, is aimed at optimizing pricing and operational excellence across their diverse hotel portfolio in Algarve and northern Portugal. LodgIQ's platform offers advanced forecasting and real-time insights, crucial for responding to market demand and maximizing RevPAR in a post-pandemic tourism landscape. AP Hotels & Resorts was established in 2015, operating eight hotels in Portugal.