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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
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    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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Market Trends

1033 posts

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  • 4 min

Unleashing data for personalised hotel stays

  • Shiji PMS Team
  • 3 July 2024
Hotels are moving from traditional transactional models to relationship-focused approaches, driven by guests’ desire for personalised experiences and seamless interactions. Unleashing data for personalised hotel stays has become the key to unlocking these enhanced guest experiences. Modern technology, especially mobile and cloud-based solutions, facilitates this transformation. Hotel owners, managers, and operators understand that guests’ expectations constantly evolve. Building lasting relationships rather than merely completing transactions is vital to meet these expectations. Understanding changing guest expectationsGuests’ expectations vary based on demographics, preferences, and travel purposes. Personalisation is key to meeting these diverse needs. To achieve this, hotels must gather and utilise guest data effectively, creating comprehensive profiles that inform tailored experiences.Hotels need to commit to fully adapting to evolving guests’ expectations as population demographics continue to change. Baby Boomers may prefer traditional communication methods, such as phone calls, while Millennials and Gen Z are more inclined towards digital interactions. This generational diversity reinforces the need for hotels to move away from a one-size-fits-all approach. For example, Gen Z guests often anticipate high levels of personalisation and are open to sharing more personal data in exchange for tailored more authentic experiences. 
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  • 1 min

Business travel rebounds even as companies cut costs

  • Automatic
  • 3 July 2024
Even as companies prioritize video calls over in-person meetings and cut back on non-essential travel, 2024 will be a strong year for the industry Jul 3, 2024 A recent survey…
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  • 2 min

Lastminute.com announces TUI as preferred…

  • Kate Harden-England
  • 2 July 2024
This article was written by Travolution. Click here to read the original article TUI Group has revealed it is now the preferred partner for European travel-tech leader in dynamic holiday…
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  • 1 min

Radisson on the impact of visual content

  • Automatic
  • 2 July 2024
Visual content management played a central role in Radisson’s digital transformation efforts, leading to a measurable increase in customer engagement and direct bookings Jul 2, 2024 A fundamental aspect of…
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American escapism?

  • Automatic
  • 1 July 2024
8 in 10 active leisure travelers are interested in traveling abroad within the next two years, according to new MMGY findings Jul 1, 2024 Exploring topics such as the classic…
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  • 4 min

The latest US hospitality survey unveils future travel trends

  • Mews
  • 28 June 2024
Is the “hush workcation” the new vacation trend? Nearly a third of Americans admitted they’ve worked remotely on vacation without telling their bosses.  The poll of 2,000 – split evenly…
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Will there be more air travel chaos this summer?

  • Automatic
  • 25 June 2024
In 2024, airports are expected to be even busier than last year, with more people flying despite significantly higher fares Jun 25, 2024 This year’s high demand will be welcomed…
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U.S. hotel performance improves in May

  • Automatic
  • 24 June 2024
The U.S. hotel industry reported improved performance results from the previous month, according to May 2024 data from CoStar Jun 24, 2024 All three performance metrics – occupancy, ADR, and…
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Is there still off-season travel?

  • Automatic
  • 20 June 2024
In the past, travelers looking for bargains could rely on the shoulder or off-season, but the pandemic has upended this conventional travel wisdom Jun 20, 2024 Every day brings new…
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UK: Consumer sentiment improves, but holiday costs remain a concern

  • Automatic
  • 19 June 2024
Consumers feel better about their finances and are eager to book vacations, but many are waiting for late sales, new PwC research confirms Jun 19, 2024 Nearly 70% will spend…
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