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Marketing

397 posts

Hotel marketing and distribution: direct booking, digital strategy, branding and guest acquisition for hospitality businesses.

Civitatis reveals social-first formula…

  • Travel Weekly Group Ltd
  • 10 July 2025
📱 Civitatis, in 2024-2025, saw 44.68% growth in followers, surpassing 1.5 million on Instagram and TikTok. Instagram grew 76%, led by Brazil. TikTok experienced double-digit growth among Gen Z and millennials. The "Disfruta la Tierra" campaign reached 190 million impressions. 65% of followers are women aged 25-45. Spain, Argentina, and Mexico are key markets. Future trends include TikTok Maps, AR integration, and long-form YouTube videos. Civitatis continues to focus on UGC and personalisation.
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  • 5 min

115 – The CMO/CFO show-down

  • Martin Soler
  • 3 July 2025
📚 LVMH spends $9.5 billion annually on brand building, despite claiming not to focus on marketing. Airlines profit significantly from loyalty programs by selling miles to credit card companies, leading to user dissatisfaction. Cloudflare's CEO reports a decline in website visits, urging better AI-focused SEO strategies. Ritz-Carlton's Cannes-winning ad highlights luxury hospitality. Google's AI voice search is advancing, promoting voice over typing. Hotel tech innovation requires improved API integration, and marketing ROI debates continue in boardrooms.
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  • 3 min

When Storytelling Sparks Bookings: Lessons from The White Lotus Effect

  • Adelaide Macarez
  • 2 July 2025
📰 In February, Minor Hotels saw a 104% year-over-year increase in website traffic, with direct online bookings at Anantara resorts jumping by 41%. Bookings surged 53% and 180% during weekends of February 17 and 24, linked to "The White Lotus" season premiere. Anantara Bophut Koh Samui Resort capitalized by offering themed experiences, enhancing guest engagement and upselling opportunities. The strategy leveraged cultural buzz to boost conversions and revenue, illustrating the impact of storytelling in hospitality marketing.
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  • 1 min

X, Y, Z: Brands all around the world are changing their marketing strategies to capture a new generation of Gen Z consumers. How can F&B businesses shift gears to cater to this rising segment, and is there a way to create an inclusive strategy that speaks across generations? – EYSY

  • [email protected]
  • 2 July 2025
📱 Kristian Olsen, founder of the award-winning agency Atypical, shares insights on adapting marketing strategies for Gen Z consumers at a keynote session. With clients like LG, WWE, and Jeep, Olsen highlights the shifting media consumption patterns among generations X, Y, and Z. He emphasizes the importance of social media and content marketing, detailing how businesses can effectively engage these audiences and avoid missed opportunities.
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  • 6 min

5 OTA Mistakes That Could Be Hurting Your Hotel Revenue (and How to Fix Them)

  • Nashi Dasgupta
  • 2 July 2025
🏨 Hotels face revenue loss due to avoidable OTA mismanagement. Discounts stack, leading to 60-80% given away unknowingly. Poor photos and wrong map pins lower bookings. Slow responses hurt rankings. B2B rates sometimes leak into B2C channels, disrupting rate parity. Overusing visibility tools raises costs. Solutions include using STAAH for rate consistency, professional photography, and faster review responses. Proper rate management maintains revenue without expanding the team. Jacky Huang from GetGuest emphasizes strategic OTA use to improve hotel growth.
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  • 1 min

7 Channel Manager Software Best Practices for Better Distribution

  • Vanshikha Dhar
  • 29 June 2025
📰 June 29, 2025, Vanshikha Dhar at Hotelogix Blog shares 7 essential tips for hotel channel manager software to optimize distribution. Focus areas include error reduction, rate parity enforcement, and OTA performance tracking. These practices are aimed at enhancing booking efficiency and improving hotel operations. For further insights, visit the full article on Hotelogix's blog.
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  • 1 min

Loveholidays enters its fifth international…

  • Travel Weekly Group Ltd
  • 27 June 2025
🌏 In 2025, Loveholidays expanded to the Netherlands, following its success in Ireland (2016), Germany (2023), and Austria (2024). It offers billions of package holiday combinations, over 40,000 hotels, and flights from all major airlines through its weloveholidays brand. As the UK’s third-largest ATOL holder, it captures 12% of the Irish population's travel market. In Germany and Austria, it operates profitably. Dutch travelers benefit from flexible payment options, including iDeal.
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  • 5 min

Thoughtful Thursday – A Technical Guide to Booking Engine Widgets: Types, Use Cases & Best Practices for Hoteliers

  • Nashi Dasgupta
  • 26 June 2025
📅 2023 study reveals 65% of travelers prefer direct hotel bookings online. The SwiftBook Booking Engine boosts direct bookings by up to 37% when using widgets like Date Option, Book Now, and FAR. Widgets allow real-time availability checks, direct bookings, and custom branding. Integrate on homepages, headers, and promotions for best results. Customize with SwiftBook Widget Builder for tailored experiences. Optimize with strategic placement, exclusive offers, and A/B testing to maximize conversion rates.
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  • 2 min

Hospitality Awards Legacy : 25 years of innovation and excellence – Media

  • m.welsch1
  • 25 June 2025
📰 Accor's 2024 campaign for Paris 2024 Olympics highlighted Kauli Vaast's Seine surfing and garnered 5 million views, boosting brand visibility. Pierre & Vacances' humorous 2024 campaign solidified its family holiday leadership by enhancing brand perception. Hilton's ‘10-Minute TikTok’ broke records with 6.5 million views, 35% subscriber growth, and a 93.5% positive sentiment, attracting over 100,000 new members. Campaigns significantly increased engagement and brand positioning on social media platforms.
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  • 3 min

Get Google: How SwiftBook’s Integration with Google Drives More Direct Revenue

  • Nashi Dasgupta
  • 24 June 2025
📈 STAAH SwiftBook's integration with Google Booking Links is boosting direct revenue for thousands of properties globally. When? 2025. Where? Worldwide. What? The integration enhances visibility on Google Hotel Search, allowing hotels to present direct booking links alongside OTAs. How? By sending real-time rates and availability from SwiftBook directly to Google's search results, bypassing intermediaries and commissions. Why? To increase direct, commission-free bookings and control over the customer journey, solving common challenges faced by hoteliers in digital visibility.
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