Marketing

📍 In a recent episode of Hospitality Daily, Suzie Thompson, Vice President of Commercial at Red Carnation Hotels, was interviewed by Danica Smith about guest experience. Red Carnation Hotels, a family-owned collection of 18 boutique hotels worldwide, prides itself on exceptional guest experiences. The interview delved into how the company blends data, culture, and creativity to personalize stays, emphasizing the importance of guest satisfaction and the empowerment of staff to exceed expectations. Suzie shared insights into the company's strategy for creating unique and personalized experiences, such as curated tours with chefs and partnerships with local theaters. Red Carnation Hotels focuses on the entire traveling party's experience, including pets, and has worked on optimizing their tech stack for future-proofing. They also prioritize getting their data in good shape to leverage AI and other tech tools effectively. The conversation highlighted the shift in guest expectations post-COVID, with a demand for more personalized and unique experiences.

🍫 Titanic Hotel Liverpool celebrates Easter with specials from April 7-21. Choc-tastic Afternoon Tea is £28.50 for adults, £14.50 for children, featuring sandwiches, scones, and chocolate delights. Salted Caramel Martini available in Rum Bar. Easter Sunday offers a feast with a range of succulent meats. Children’s meals with a mocktail cost £10; Choc-tastic Children’s Afternoon Tea is £14.50. Bookings opened for the family-friendly festivities or indulgent experiences at www.titanichotelliverpool.com/dining/easter-at-titanic.

```html 🏨 ``` In April 2025, Hotelogix highlighted "Hotel Booking Tips: What Travelers Look for in Hotels in 2025", focusing on 11 key points travelers consider when booking hotels online. The blog aims to help hotels increase bookings by understanding and catering to these preferences.

🏥 Hotel podcasts in 2025 are essential for staying informed and inspired on the go. Hotel professionals can learn from industry experts to remain ahead in their field. Content was published on April 4, 2025, by Vanshikha Dhar and shared via Hotelogix Blog. The article emphasizes podcasts as a learning tool for hotel pros.

🐇 MJ Holidays boosted their Easter campaign using THN's Personalization platform, leading to increased engagement and direct bookings. The campaign, from March 29 to April 1, featured a high-visibility Layer on the homepage, a hidden Easter egg challenge, and a game resulting in over 600 emails collected for future marketing. Users could win a promo code and a two-night stay, driving both immediate conversions and long-term loyalty. The gamified experience enhanced brand awareness and website performance.

🍽️ Renowned chef celebrates with a 25-course retrospective tasting menu from May 2-6, highlighting culinary milestones and innovations.

🏠 Aldar unveils 113 homes at Mandarin Oriental Residences, Saadiyat Cultural District, Abu Dhabi. This includes 1-to 4-bedroom homes and 5-bedroom penthouses with prices starting at USD 1.8 million. Designed by BIG—Bjarke Ingels Group with interiors by Lillian Wu Studio, the residences offer amenities and services from Mandarin Oriental. The location provides views of Zayed National Museum and access to Mamsha Beach, emphasizing luxury, innovation, and cultural fusion.

🏠 Emerald Hospitality Group and Regis Group partner to open three dining concepts in London's Daily Telegraph building by late 2025. Casa Como, an Italian-themed ground floor space, includes a salumeria, restaurant, bar, and 60-seat terrace. The seventh floor will feature "Everything On Fire," offering a selection of premium meats prepared on an open-flame grill. An Asian fusion concept with Japanese, Thai, and Chinese influences, set across the eighth and ninth floors, will include a sushi counter, robata grill, and rooftop bar with panoramic views. Interiors designed by Lazaro Rosa Violan Studio.