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💸 On Jan 27, 2025, business travel evolves with a focus on “traveling smarter,” integrating personalized, sustainable, and value-maximizing approaches. Trends include longer, multifaceted trips, AI-enhanced customized travel experiences, and prioritization of green travel options such as green-certified accommodations and rail over short-haul flights. For details, visit Travolution.

🏨 68% of guests pay for a preferred view, while 78% prioritize room views, 75% balconies, and 76% better layouts. Upsell timing is crucial; guests are 24% more likely to accept a room upgrade and 48% more inclined for a different floor at check-in. Loyalty members, representing 83% who recently bought add-ons, expect personalized rewards. Communication preferences vary, with 51% opting for email and 40% in the US favor text messages. Offering control over stay details increases trust and likelihood of repeat bookings. Sources: Plusgrade Hospitality & Rail Study, 2024; Global Travel Segmentation Study, 2024.

📦 Charles Oswald, with nearly 300 managed hotels, launched Aperture Hotels in Atlanta, Georgia, less than two years ago and now oversees 27 hotels, including 19 third-party contracts. Aly El-Bassuni, with a 30-year career in hospitality, joined Dallas-based Aimbridge as president 18 months ago, overseeing a portfolio of over 1,200 hotels. Rachel Humphrey, after a 20-year law career, founded the Women in Hospitality Leadership Alliance in 2021 and is pushing for 50% diversity in industry conferences with the Alliance supported by 33 organizations. Miraj Patel, the youngest AAHOA chairman for 2024-2025 and president of Wayside Investment Group, focuses on strategic vision and advocates for hotelier profitability and fair competition with short-term rentals.

🏨 In 2025, hotels prioritize TRevPAR (Total Revenue Per Available Room) over traditional KPIs like RevPAR and ADR, recognizing the need to measure all revenue streams, including room, food and beverage, spa, events, and ancillary services. TRevPAR offers a comprehensive view of hotel profitability by including non-room revenue, which is crucial as guest spending patterns shift towards experiences beyond accommodations. A formula example shows TRevPAR calculated as €500,000 of total revenue divided by 200 available rooms, resulting in €2,500 TRevPAR. Strategies for improving TRevPAR include enhancing F&B revenue, maximizing ancillary services, leveraging data for personalization, optimizing distribution channels, and merging revenue with marketing strategies.

📱 Global social commerce sales hit $992 billion in 2023, forecasted to triple by 2026. 98% of consumers may shop via social media within a year. Travel industry sees 87% of travelers seeking inspiration on social media, with 55% booking directly via these platforms. Instagram and Facebook facilitate direct hotel bookings, with features like Instagram’s Shop and Facebook’s Shops. Four Seasons saw a 23% boost in social media bookings through influencer partnerships. User-generated content (UGC) drives conversions, with Marriott’s UGC seeing 2.5x higher rates than brand content. Mobile shopping accounts for 79% of social transactions, and video content doubles conversion rates compared to images.

📈 📈 For years, brands have utilized travel influencers for marketing. Traditional campaigns on platforms like Instagram or TikTok last 3-9 days, focusing on "reach" and "engagement". The aim is to boost brand searches and direct website visits over time, usually assessed through year-over-year (YoY) comparisons. Videreo extends campaign lifespans indefinitely, linking influencer videos to product sales on a searchable map. This allows for measurable Return on Influencer Spend (ROIS). Contiki, G Adventures, & Globus are examples of brands sold through Videreo's method. Kayak predicts AI travel agents by 2030 while OpenAI releases booking agents today. Grindr introduces AI features, including an "AI wingman" for chat summaries, and displays user concentrations in city neighborhoods aiding travel community connections. A 2025 hotel industry survey shows 61% believe AI impact is imminent, with automation and guest preference prediction as key benefits. Privacy concerns emerge as Apple scraps AI summaries after BBC's complaint, and reports suggest Microsoft uses all typed content in Word to train AI models. Yonder, an AI chatbot, offers 24/7 customer service for tourism businesses. Sarawak launches an AI-powered event impact system, a first in legacy management. AI is transforming SEO, with experts like Tahnee Perry and Kevin Indig offering insights. Perry suggests using AI for drafts and details, while Indig provides a master

📅 Sabre's 2025 travel trends reveal an increase in leisure trips with most planning at least two, a 6% rise from 2024. Nearly a quarter plan four or more trips, up from a fifth the previous year, with 12% preparing for five or more, a 2% increase. Only 3% are foregoing holidays, down from 9.4%. Air bookings are up 9% year-on-year. APAC leads with a 34% rise in bookings and fare reductions by 10% and 5% in Q1 and Q2 2025, respectively. Over 90% of travelers are maintaining or increasing their spend, with Baby Boomers most likely to spend more. Adventure and cultural activities are popular, 46% favor landmarks while close to 30% prioritize outdoor activities, especially 73% of Gen Z. Food experiences are central, bolstered by a projected culinary tourism market worth $4.2bn by 2033. Gen Z values airline quality, without significantly raising budgets. Ease of booking is crucial for Gen X and Y. Early bookings are up, with 52% purchasing tickets three to six months ahead, a 14% increase. Group bookings for seven people rose by 14%, and for eight or more by 23%. Sustainability is increasingly important, with 54% considering carbon emissions, and over 5% willing to pay more for eco-friendly flights.

💸 Global business travel spending to reach $1.63 trillion USD by 2025. Over half (53%) of companies report an increase in linked trips, while 27% see a decline in single-day trips. Cost control remains a strategic focus for 78% of travel buyers. Personalisation in travel is a top priority, with 70% of buyers emphasizing traveller satisfaction. Sustainability is crucial, with over one-third reporting an increase in rail and multimodal trips. 72% view traveller safety as a key concern for 2025. Regional difference: 61% of European respondents prioritize sustainability against 34% in North America. The shift towards smarter business travel entails leveraging data, enhancing sustainability, and improving traveller experiences.

🏨 Monthip has 8+ years in hospitality, with 4 years in hotel operations and 4 years in Sales & Marketing. She moved to tech, working 2 years in Thailand as a Sales & Marketing Specialist for a SaaS company offering cloud-based PMS solutions. Currently at STAAH, Monthip leverages her hospitality/tech expertise to aid hoteliers. She values STAAH's collaborative culture and practices a success mantra of striving for excellence and continuous learning. Her interests include staying current with industry trends and travel.

🏨 In 2024, hotel websites saw a 60% higher average revenue per booking at $519 compared to OTAs ($320), GDS ($380), and wholesalers/DMCs/tour operators ($446). This marked an 8.5% increase from the previous year. SiteMinder's report is based on over 125 million reservations made through their platform, used by more than 44,500 hotels, generating over $50 billion in revenue. U.S. top booking sources included Booking.com, Expedia Group, and direct hotel websites. International arrivals accounted for 25% of stays, with the U.S. maintaining a strong domestic market. Booking lead times in the U.S. reached 31.5 days, with cancellations dropping to 19.21%. Despite a 2.5% contraction in the average daily rate (ADR) to $273, the latter half of 2024 saw an increase in room rates, with July achieving the highest monthly ADR. Friday-night stays earned $67 more than Sundays, reflecting the U.S.'s revenue management leadership. Over 22% of U.S. guests stayed for two nights or longer.