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TOP NEWS

1540 posts

The day’s essential hospitality headlines: must-read news for hotel professionals, curated by our editors.

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  • 2 min

Your Open Invitation to World Class Golf at Lough Erne Resort!

  • Sophie Weir
  • 16 July 2025
🏌️ Northern Ireland's Lough Erne Resort offers a Golf & Gin Retreat during The Open Championship. Located in County Fermanagh, the resort boasts two renowned courses, including the Faldo Course, ranked No. 6 by Golf World. For £295 per person, guests enjoy golf, a Boatyard Gin tasting, overnight stay, and breakfast. Optional Boatyard Distillery tours are available. Book with 'The Open' for limited availability.
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  • 3 min

AI is Planning Your Guests’ Trips, Is Your Hotel on Their Radar?

  • Nashi Dasgupta
  • 16 July 2025
💻 AI-driven travel tools are transforming how travelers plan and book trips. Instead of traditional searches, travelers now rely on AI for personalized recommendations, affecting how hotels remain visible. Modern guests, especially younger ones, trust AI-curated itineraries. AI decides based on OTA listings, reviews, and social media. Hotels need unique stories, fresh content, and consistent online presence to be recommended. Adapt strategies to engage both guests and AI, ensuring your property stands out in the digital age.
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  • 3 min

Hotel Group Frenchospitality selects eviivo to power hybrid portfolio across Europe

  • 10minhotel
  • 15 July 2025
Group reduces tech costs by 75% while scaling direct bookings and guest satisfaction across its portfolio of hotels and apartments. LONDON, 15 July, 2025 — Frenchospitality —a Paris-based operator of boutique hotels, residences,…
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  • 2 min

Tyler Florence dishes on San Francisco and David Burke puts his pastrami to the test

  • Bret Thorn Patricia Cobe
  • 15 July 2025
🍽 Bret Thorn, a senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality since 1999, is known for his expertise in food trends, French cuisine, and Asian cuisines. He hosts the "In the Kitchen" podcast and contributes to food encyclopedias. Thorn won the 2006 Jesse H. Neal Award and served as IFEC president in 2005. He was inducted into the Disciples d’Escoffier in 2014. Thorn is a Tufts University graduate and a Colorado native residing in Brooklyn, NY.
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  • 2 min

Mews expands Digital Key integration with Salto smart access system

  • k.fytaki1
  • 15 July 2025
📱 Guests at participating hotels can now skip traditional check-in, accessing rooms via mobile devices, enhancing efficiency and guest satisfaction. In Belgium's YUST Antwerp, 12% used Digital Key in the first month, with 64% of mobile key recipients utilizing them for room access. This reduces lost key risks and plastic usage. Mews and Salto's partnership supports digitalizing hotel operations, improving both security and user experience.
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  • 1 min

How Royal River elevated F&B with smart hospitality tech

  • Tony Loeb
  • 15 July 2025
🏨 Royal River Luxury Hotel, Tenerife, achieved significant performance improvements from January to June 2025. The Global Review Index™ reached 94.8%, a gain of 3.2 points from 2024, surpassing the European 5-star average of 89-90%. The Semantic Analysis Score rose by 5.1 points to 85.4%, and the Management Response Rate improved to 95.4%, exceeding the average of 70%. Zero order errors were reported across five outlets, thanks to data-driven strategies and technology integration.
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  • 42 min

AI Experimentation in Hospitality and Beyond: Practical Ideas for Immediate Impact – Chris Kluis

  • Josiah Mackenzie
  • 14 July 2025
💻 Chris, speaking at HITEC in Indianapolis, shared his family's deep history in tech and AI, including an aunt knighted for AI work in the Netherlands and a cousin working at Booking.com. Chris, VP of Products at Actabl, focuses on analytics and AI experimentation. He shared his career journey, from early work in a medical practice to AI-driven marketing projects. He emphasized AI's capacity for rapid learning and adaptation, predicting significant advancements beyond today's capabilities.
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  • 2 min

Skyscanner and Google Flights soar to top…

  • Travel Weekly Group Ltd
  • 14 July 2025
📆 Summer 2025, Propel Tech's testers evaluated five flight booking platforms for usability. Skyscanner and Google Flights topped with 8/10 for speed and price transparency, booking completed in around one minute. Kayak scored 7/10, hindered by slower desktop speed (30 seconds). Expedia and Opodo got 6/10 due to complex navigation. Testing focused on booking confirmation time, search accuracy, price transparency, and load speed. Iain MacFadyen emphasized the need for speed and accuracy during peak travel season.
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  • 3 min

Scottish Hotel Blends Historic Charm with STAAH’s Smart Tech

  • Nashi Dasgupta
  • 13 July 2025
💳 Cove Bay Hotel near Aberdeen, Scotland, saw a 40% boost in direct bookings by adopting STAAH's channel management tools. Originally a late 1700s illegal drinking house, the hotel modernized its booking system due to owner Guy Craig's vision. STAAH's innovative tools like WatchMyRate and Get Google enhanced rate competitiveness and market visibility, transforming the hotel's distribution strategy. The partnership provided real-time data and automation, ensuring the hotel remains competitive in a digital world.
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  • 1 min

Why Mentorship Matters Now More Than Ever – Ryan Bukstein

  • Josiah Mackenzie
  • 12 July 2025
📚 Ryan Bukstein discusses mentorship's impact, sharing insights from his experiences as both a mentor and mentee. Explore more about Ryan’s firm, SMPL, and listen to his other episodes for further learning. If you find value in this episode, share it with your team to implement these ideas and enhance both your business and team dynamics. Music for the show is crafted by Clay Bassford from Bespoke Sound.
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    The visibility game just got serious for hoteliers

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