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Hotel Operations

817 posts

Day-to-day hotel operations and management: best practices, tools and insights for running hospitality businesses.

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  • 5 min

Hotels Shift Focus to Corporate Micro Events, Increasing Investment by 59% as Flexible Spaces Gain Importance

  • Guest Contributor
  • 18 June 2026
📅 According to Forrester research, 59% of marketers are increasing investments in small corporate events, reducing large conference reliance. This trend emphasizes flexibility, personalization, and efficiency, reshaping hotel event strategies. Smaller gatherings like executive meetings and advisory boards require adaptable spaces. Hotels are reconfiguring large rooms to host multiple smaller events simultaneously, enhancing utilization and revenue. As hotels adapt, they aim to improve guest experiences, focusing on collaboration and privacy in versatile environments.
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Pyramid Global Hospitality Assumes Management of South Seas Resort in Captiva, Florida, Overseeing Full Operations

  • Swasti Sharma
  • 18 June 2026
🏖️ Pyramid Global Hospitality has been appointed to manage South Seas, an island resort on Captiva, Florida. The resort spans 330 acres with 2.5 miles of beachfront, and over half is a wildlife preserve. Since 2022, redevelopment includes new villas and Captiva Landing waterpark. The management deal involves Wheelock Street Capital, Timbers Company, and Ronto Group. Pyramid oversees golf, marinas, and nine dining venues, aiming to transform South Seas into the top U.S. family resort.
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  • 7 min

Independent Hotels Thrive by Balancing Creativity with Systematic Execution to Enhance Guest Experience and Market Fit

  • 17 June 2026
🏨 Independent hotels, lacking brand frameworks, must create unique, disciplined guest experiences. They struggle when creativity isn't supported by repeatable execution. Effective strategies involve building around real guest needs, consistent programming, and market-aligned food and beverage offerings. Revenue strategies should consider the entire guest stay. Owners require operational transparency beyond reports. The strongest independents balance brand structure with unique identity, serving specific markets and guests daily.
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Recruiting Scam Uncovered: Fake $2.6 Million CFO Offer Exposed in Hospitality Sector by Verifying Email Credentials

  • David Lund
  • 17 June 2026
📧 Last Sunday in Montreal, a scam email offered a CFO role with a salary between $900K to $2.6M, later adjusted to $250K-$450K. The sender used a Gmail account, and verification attempts failed due to blocked channels. Real recruiter confirmed impersonation after being contacted directly. No personal information was shared. Key advice: slow down, verify through independent channels, and trust numbers over narratives for protection against such scams.
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  • 1 min

Davidson Hospitality Group Launches Inaugural GM Council to Enhance Corporate Initiatives and Inclusivity

  • LODGING Staff
  • 17 June 2026
📍 Atlanta, Georgia—Davidson Hospitality Group launched its first General Manager (GM) Council in 2026, aimed at fostering inclusivity in corporate initiatives. The Council includes 11 leaders from various hotels, such as Andy Seal from The Westin Indianapolis and Francesca Ramirez from Hilton Gaslamp San Diego Quarter. Jason Reader emphasized the Council's role in representing hotels and resorts to create value for owners. Niels Vuijsters highlighted the collaborative nature of the Council.
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  • 0 min

Eight Tips for Choosing the Best Hotel Channel Manager to Optimize Revenue and Efficiency in 2026

  • rategain
  • 15 June 2026
🛑 In 2026, managing hotel room rates and availability is crucial to avoid revenue loss from overbookings and rate discrepancies. A channel manager automates distribution from a single platform. Selecting the right one involves following these eight strategic tips to streamline operations and maximize efficiency.
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Empathy and Consistency Urged as Key Leadership Traits to Rebuild Trust in the Hospitality Industry

  • 12 June 2026
🏨 Trust in hotels erodes gradually with broken promises, inconsistency, and lack of empathy. Effective leadership requires transparency, reliability, and empathy, yet many leaders avoid vulnerability. In hospitality, the phrase "I've got your back" often lacks genuine support, leading to systemic trust issues. Rebuilding trust involves consistent, human interactions rather than grand gestures. The next generation seeks present, honest, and empathetic leaders. Hotels depend on people and trust, necessitating a leadership shift focused on human connection.
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  • 2 min

Complimentary Hotel Management Agreement Reviews Offered to Address Key Contractual Pressure Points and Risks

  • 12 June 2026
🏨 Are you considering a 5% or the full 11-16% royalty fee when underwriting a branded hotel? Over 20 years, working with Aman, Nikki Beach, One&Only, The Luxury Collection, Banyan Tree, and Hilton, it's clear that successful owners invest time negotiating 20–30-year agreements to protect NOI and exit strategies. Key areas include fee structures, approvals, and termination terms. A complimentary agreement review is offered, highlighting risks and aligning incentives. #HotelInvestment #HospitalityStrategy
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  • 1 min

Sleep Inn by Choice Hotels Launches Local Favorites Breakfast Program Featuring Regionally Inspired Items Across U.S. Locations

  • LODGING Staff
  • 10 June 2026
🥝 Sleep Inn by Choice Hotels International, in North Bethesda, Maryland, launched the "Local Favorites" breakfast program, incorporating regionally inspired items into their Morning Medley offering. This initiative includes local pastries and seasonings, alongside stories linking them to the community. Optional regional waffle recipes, including banana bread waffles in the Southeast and chocolate waffles in the Midwest, are also available. This program enhances guest experiences by showcasing local flavors and culture.
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Hotel Loyalty Programs: Strategies to Maximize Rewards and Enhance Guest Loyalty Explained by RateGain

  • rategain
  • 10 June 2026
💼 In "Hotel Loyalty Programs: Maximize Rewards & Enhance Guest Loyalty," learn how hotels can boost guest retention through effective loyalty programs. These programs offer rewards to frequent guests, fostering long-term relationships. Understanding the various types of loyalty programs and employing strategic methods can significantly enhance guest satisfaction and loyalty. This investment is crucial for hotels aiming to maintain a competitive edge. Discover proven strategies in this comprehensive guide by RateGain.
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