Human Resources

1001 posts

Hotel HR news: appointments, recruitment, talent and people moves shaping the hospitality industry.

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From Crisis to Innovation: How the Accommodation Industry is Leveraging Tech to Stay Ahead

📦 James Walker appointed as CEO of Lunchbox, with Nabeel Alamgir as Executive Chairman to drive growth and innovation. Lunchbox saw a 340% increase in average deal size and 300% growth in product adoption since 2022. High-profile brands like Subway®, Nathan's Famous®, and Cinnabon® are part of Walker's 30+ years of executive experience. The new era includes a funding round led by a strategic investment from Shift4, aiming to integrate Lunchbox with Shift4's SkyTab POS system and prioritize profitability.
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New on the Menu: Smoked oysters and aged duck pie

🍴 Bret Thorn, Senior Food & Beverage Editor for Nation's Restaurant News since 1999 and Restaurant Hospitality from 2016, has expertise in food and beverage trends and French and Asian cuisines. He hosted "In the Kitchen with Bret Thorn" podcast, wrote for The New York Sun (2005-2008), and was part of Asia Times and Manager magazine in Thailand (1992-1997). With a BA in History from Tufts University, he also studied at Le Cordon Bleu in Paris. Thorn won the 2006 Jesse H. Neal Award, was president of the IFEC in 2005, and inducted into the Disciples d'Escoffier in 2014. He authored entries for the Oxford Encyclopedia (2012) and Oxford Companion to Sugar and Sweets (2015). Originally from Denver, he now resides in Brooklyn, N.Y. Contact him at [email protected] and follow him on social media.
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LodgIQ Appoints Pascal Schubert as VP Business Development Europe to Drive Growth and Innovation in Hospitality Revenue Management

📈 Sunnyvale, CA, Pascal Schubert appointed VP Business Development Europe for LodgIQ on March 3rd, 2025. Former senior roles include SHR Group and D-EDGE Hospitality Solutions, focusing on revenue management and market expansion in hotel technology. Schubert’s 20+ years in the sector and his expertise in AI-driven solutions are expected to bolster LodgIQ's global expansion. The AI-powered platform of LodgIQ serves 550+ hotels, with offices in Silicon Valley, New York City, and Bangalore.
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Waldorf Astoria Costa Rica Punta Cacique Appoints Nicolas Piatti as Executive Chef Ahead of Opening

🍴 USA, Miami, Florida - February 28, 2025: Nicolas Piatti appointed as Executive Chef of Waldorf Astoria Costa Rica Punta Cacique, opening spring 2025. Piatti to implement ultra-luxury, culturally authentic dining experiences with 25% locally sourced ingredients from Guanacaste. Six dining venues to feature, including a signature restaurant with a monochromatic gastronomy concept. Piatti brings over two decades of global culinary experience, won "Food Waste Champion for Americas," and authored "La Tierra De Los Platos." Plans for sustainable future include on-site farms and minimal food waste.
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Palm House Hospitality Promotes Matthew Strawn to General Manager of the Flamingo Resort & Spa

🏠 USA, Santa Rosa, California, February 28, 2025 – Matthew Strawn appointed General Manager of Flamingo Resort & Spa. Strawn has 20+ years of hospitality leadership, previously Assistant General Manager at the Flamingo, and ex-General Manager at the 228 all-suites Holiday Inn & Suites Phoenix Airport North. He holds a Bachelor of Science from Collins College of Hospitality Management. Flamingo, built in 1957 and a city landmark since 1996, recently renovated its 170 rooms, fitness center, spa, and dining areas.
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Crescent Hotels & Resorts Selected to Manage the St. Anthony, A Luxury Collection Hotel

🏡 USA, Fairfax, Virginia—The St. Anthony, San Antonio's first luxury hotel since 1909, named Crescent Hotels & Resorts as its new management, with Sid Greehey as Managing General Partner of the ownership group. The historic hotel, boasting a rooftop infinity pool and proximity to attractions like the Alamo, offers upscale dining with the Gallery On the Park and the Cabana Bar. The property is known for hosting famous guests, including Babe Ruth and Princess Grace of Monaco.
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Joann Kintzel Joins M3 as CEO Following Blackstone Acquisition

🏩 JoAnn Kintzel appointed CEO of M3, the cloud-based financial software for the hospitality industry, in Lawrenceville, Georgia, on February 27, 2025. She succeeds Allen Read, now Executive Principal. Kintzel, former CEO of Procare Solutions, is expected to drive growth under Blackstone's ownership. Allen Read, a foundational M3 employee, has over 30 years of experience and has held multiple roles, including VP of Operations and President. M3 serves over 9,000 entities and has a 95% customer retention rate.
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Hugo Bolaños Appointed Executive Chef for Four Seasons Hotel Westlake Village

🍴 Canada, Toronto, February 26, 2025 – Four Seasons Hotel Westlake Village appointed Hugo Bolaños as Executive Chef. Bolaños, a first-generation immigrant with over 30 years of experience, will oversee the hotel's five restaurants, wellness programming, and catering services. Previous roles include Chef de Cuisine at Michelin-starred CUT and Executive Chef at Hotel Bel-Air. An artist and family man, Bolaños aims to enhance dining experiences and introduce new seasonal menus.
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RateGain Appoints Carla Shaw as Senior Vice President & General Manager – Business Growth & Strategy – for BCV – A RateGain Company

📣 Carla Shaw appointed as SVP & GM for BCV – A RateGain Company, in Noida on February 25, 2025. With over 20 years of experience in hospitality SaaS and services, Shaw is set to drive business growth, client success, and digital innovation. Previously, Shaw served as VP at Camber Creative, leading growth for clients like Stripe and BigCommerce. RateGain, founded in 2004, serves 3,200+ customers in 100+ countries, and partners with 26 of the Top 30 Hotel Chains and 25 of the Top 30 OTAs.
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