Innovation - 10 Minutes News for Hoteliers - Page 291

3 min

From $169 to $600: How Mobile Revenue Tools Capture Last-Minute Demand

💸 In the rapidly changing hotel market, agility in revenue management is key to adapting to shrinking booking windows, local events, and social media exposure. Agile pricing relies on real-time reactivity, decentralized control, data access without static means, and continuous optimization. Mobile access revolutionizes decision-making, allowing instant rate updates anywhere, leading to informed decisions with on-the-go KPIs like pacing, pickup, and core performance indicators (occupancy rate, ADR, RevPAR, total revenue). Agile strategies can increase annual profit by 15-30%.

How Rosnet Helped Jinya Ramen Standardize Operations and Improve Efficiency

🍜 Doherty Enterprises, a multi-restaurant operator, uses Rosnet for reporting, food costs, labor, and accounting. They faced challenges when becoming a franchisee of Jinya Ramen Bar, which lacked a food management system. Melissa MacDonnell, Rosnet Administrator at Doherty Enterprises, emphasized the importance of consistency across their brands. Implementing Rosnet at Jinya Ramen allowed for the introduction of theoretical food cost tracking for the first time within the franchise.

1 min

Taco John’s Implements Smart Fire by Flybuy for Location-Based Order Fire Technology

🌮 Taco John’s implemented Flybuy’s Smart Fire technology, leading to a 70% increase in mobile order sales, a 10% reduction in delivery driver wait times, and a 23% decrease in missing or incorrect orders. The integration ensures the freshness of orders for pickup, drive-thru, and delivery by predicting preparation times and alerting kitchen staff upon customer proximity. The technology has enhanced customer satisfaction and operational efficiency, driving growth in Taco John’s order-ahead business.

2 min

PSNI Global Alliance Introduces Exclusive Quality Assurance Certification to Elevate Industry Standards

💻 PSNI Global Alliance, a global network in over 200 cities, has launched its Quality Assurance Certification (QAC) on April 2, 2025, in Tulsa, Oklahoma. The QAC, co-developed with AQAV, offers a two-day workshop for CSPs in technical field operations, system design, service management, and installation, concluding with a Q&A assessment. It incorporates AV9000 quality principles for standardizing excellence in AV projects. The first QAC course was held March 31 – April 1 in Atlanta prior to PSNI’s Supersummit.

2 min

AI Could Change Everything, Except Hospitality’s Human Touch

📌 The use of AI for trip planning doubled from 8% to 16% between October 2023 and October 2024, according to Deloitte's 2025 travel industry outlook. Excluding boomers, the rate for GenAI in trip planning surged from 10% to 21%. Among millennials earning over $100,000, usage reached 29%. Over 40% of GenAI users booked the accommodations it recommended. Nearly half (46%) of travelers still prefer human hotel check-ins, while about a third favor human interaction for room service (35%) and local recommendations (37%).

2 min

Trading Post Coffee Roasters Launches New Range of Recyclable Nespresso® – Compatible Coffee Pods: Introducing ‘Expedition’

☕ Trading Post Coffee Roasters, a Brighton-based family-run business, released a new product line in April 2025: Expedition coffee pods, including House Blend and Decaf Single Origin, both recyclable and Nespresso®-compatible. Ryan Deol, Head of Wholesale, emphasized the accessibility of their sustainable, coffee house-quality product. Priced at £6.50 per box, each containing 10 pods, these are available at all Trading Post locations and online.

2 min

IDeaS and Medialog Announce Technology Integration Partnership

💾 — In Paris on 2 April 2025, IDeaS and Medialog PMS announced a technology integration partnership to boost productivity and profitability for French hotels, targeting Medialog's network of 1400 properties. The collaboration promises to maximize occupancy, increase ADR, enable real-time data exchange, eliminate errors, and optimize revenue across various hotel types. Medialog's President, Cyrille Bellefaix, emphasizes the integration's capacity to simplify operations and enhance profitability, while IDeaS' Global Alliances Director, Olga Tolle-Rodrigues, highlights the strategic benefits for hoteliers in the region.

6 min

Day & Night: The Bold Rebranding Powering Shiji’s Presence in Global Hospitality Tech

🏠 Shiji Group unveiled its rebranding at ITB Berlin, aligning its global hospitality technology presence with a redesigned identity and a simplified portfolio of 10 product groups. Creative Brand Director Robert Hoffmann-Lohse explained the "Day and Night" theme, which underscores Shiji's mission to enhance travel experiences through advanced technology. The rebranding involved renaming products, such as "Daylight PMS" for property management systems, and creating a design system with a 24-hour color palette. The rebrand aims for coherence, customer orientation, and future-readiness, with a strategy to resonate across diverse markets from Singapore to Berlin.

1 min

The Truth Behind KITT’s ‘Dog Talk’

😉 On April 1st, a joke about KITT speaking dog language was shared, highlighting KITT's real capabilities in the hospitality industry. KITT, an AI assistant, offers 24/7 multichannel support in over 40 languages, streamlining bookings and automating responses. Its advanced features aim to enhance customer service and operational efficiency in hotels.

HRS Joins UATP Network

📍 UATP, a global payment network, announced a partnership with HRS, a leading corporate lodging and payment platform, to allow UATP payments for travelers and crews. This marks UATP's first major move into hotel acceptance. The companies announced their collaboration before UATP’s Airline Distribution® 2025 event starting March 19 in Budapest. The partnership offers invoice automation, billing, and reconciliation from one provider, streamlining travel expenditures for corporate programs. HRS, now a UATP Merchant, provides access to a vast network of business-travel ready hotels, optimizing payment efficiency and expanding UATP's corporate travel footprint amidst increasing demand.

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