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Innovation

4615 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 2 min

The Hotels Network’s AI Receptionist KITT Now Available on Oracle Cloud Marketplace

  • Adelaide Macarez
  • 4 June 2025
💼 Barcelona, June 4th - The Hotels Network (THN) unveiled KITT, an AI Receptionist, now available on Oracle Cloud Marketplace. Integrated with Oracle OPERA Cloud, KITT processes real-time voice bookings, payments, and guest queries in 40+ languages, improving hotel operations and revenue. It delivers a seamless guest experience, syncing with live systems. Leveraging Oracle Cloud Infrastructure, THN extends its reach with enhanced service offerings, driving efficiency and customer satisfaction worldwide.
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  • 2 min

Hotel Communication Network Acquires Crave Interactive

  • Tony Loeb
  • 3 June 2025
📄 SalesAndCatering.com partners with Champion Hotels, the largest privately-owned hotel operator in the U.S., to implement STS Cloud for group sales and event management. Champion Hotels, managing over 150 properties, has successfully onboarded 21 locations. The solution enables real-time collaboration and streamlines operations across 21 properties, enhancing decision-making and communication. STS Cloud facilitates lead tracking, booking, and reporting, offering flexibility for the modern hospitality industry.
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  • 2 min

Mews Hits 5 Million Weekly Views with AI Smart Tips, Ushering in a New Era of Scalable Guest Personalization

  • Tony Loeb
  • 3 June 2025
📈 SalesAndCatering.com partners with Champion Hotels, the largest privately-owned hotel operator in the U.S., to deploy STS Cloud. As of June 2025, 21 properties have onboarded the platform. Champion Hotels, based in Oklahoma, operates over 150 properties. The cloud-based STS Cloud enhances group sales and event management, offering real-time collaboration and comprehensive reporting. The partnership emphasizes modernization, enabling efficient operations and communication across all properties.
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  • 2 min

Highgate Names SONIFI a Preferred Partner to Expand Guest Technology Capabilities Across Its Portfolio

  • Tony Loeb
  • 3 June 2025
🏨 Champion Hotels, the largest privately-owned hotel operator in the U.S. with over 150 properties, has partnered with SalesAndCatering.com to implement STS Cloud for group sales and event management. As of now, 21 properties have successfully onboarded the platform. This cloud-based solution enhances lead tracking, booking, and reporting capabilities, facilitating real-time collaboration and decision-making. Mike Farney, Champion Hotels' Area Director of Sales, highlights its intuitive design and comprehensive reporting as key benefits.
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  • 2 min

Mews product recap: The future of hospitality, in action

  • Molly Feely1
  • 3 June 2025
Here’s a concise summary of the article with key facts and figures: 📈 Online travel agencies earned $266 billion from global bookings last year, with hotel fees as high as 25%. To counteract this, new tools were launched: an upgraded Guest Portal, an Hourly Booking Engine, Mews for Salesforce, Digital Key, and Mews Terminal S2. AI innovations, including Atomize RMS and Smart Tips, enhance revenue strategies. Deloitte's 2024 survey highlights labor shortages as a key issue. Mews Events and Amadeus integration expand revenue opportunities for hoteliers.
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LodgIQ Sponsors the HSMAI Commercial Strategy Week 2025, Co- located with HITEC in Indianapolis

  • Pierre Voltchkoff
  • 3 June 2025
📈 LodgIQ sponsors the HSMAI Commercial Strategy Week, June 16-18, 2025, in Indianapolis, co-located with HITEC. LodgIQ, based in Sunnyvale, CA, provides AI-powered revenue management tech to over 550 hotels, enhancing strategic decision-making with real-time data. CEO Vincent Ramelli emphasizes their commitment to innovation and education in hospitality revenue management. LodgIQ aims to transform data-driven strategies with machine learning and a user-friendly platform, supporting HSMAI's mission to advance industry practices.
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  • 2 min

LodgIQ Sponsors the HSMAI Commercial Strategy Week 2025, Co-located with HITEC in Indianapolis

  • 10minhotel
  • 3 June 2025
Hospitality revenue technology provider LodgIQ, a pioneer of commercial strategy, brings data-driven leadership to support HSMAI’s ongoing education mission. Sunnyvale, CA, June 3rd, 2025 – LodgIQ, a leading provider of…
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SuiteOp partners with French rental software Smily to transform operations for European property managers

  • 10minhotel
  • 3 June 2025
Partnership brings powerful automation to thousands of property managers across France and Europe FRANCE, 03 JUNE 2025 – SuiteOp, the first Guest Operations Platform unifying hospitality teams and operations in a single ecosystem,…
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  • 2 min

SpotOn Introduces AI-Powered P&L Analysis with Profit Assis

  • Tony Loeb
  • 3 June 2025
📈 SpotOn launched SpotOn Profit Assist to help restaurants automate profit and loss analysis. It integrates with QuickBooks Online, Xero, and Restaurant 365, saving restaurants an average of 4.3% in costs. This AI tool identifies spending anomalies, offers cost-saving recommendations, and provides real-time insights. It's essential for restaurants facing inflation and economic uncertainty. Bryan Solar, SpotOn's Chief Product Officer, highlights the need for intelligent financial decisions in the tight margin restaurant industry.
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  • 2 min

Bridging the Gap Between Operations, Innovation: Jennifer Karpinsky, QSR Automations

  • Tony Loeb
  • 3 June 2025
💻 Karpinsky is committed to solving real problems for restaurant teams with technology, emphasizing streamlined operations and improved guest experiences. Mentorship has been pivotal in her career, as she values guiding others in leadership and confidence building. She highlights the evolving role of automation to aid, not replace, restaurant teams, with AI and data insights enhancing decision-making. At QSR Automations, Karpinsky bridges operations and innovation, focusing on training and development to boost team confidence and efficiency.
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