Innovation

🏖 Resorts using both Inntopia Marketing Cloud and Stayntouch can merge data across systems for a seamless experience. Inntopia's GM, Trevor Crist, highlights the benefits of integrating Stayntouch’s features with their booking and CRM solutions. This allows guests to book lodging and activities like lift tickets and spa reservations in one transaction. Reid Webster from Stayntouch emphasizes their cloud-based PMS facilitating these integrations, enhancing revenue opportunities and guest satisfaction.

💸 Aptech launches TVNG, a budgeting and forecasting tool for hotels, featuring non-Excel interface and over 60 standard reports. TVNG integrates actual data from PVNG for blended forecasts and supports strategic planning with long-term projections. Demonstrations are scheduled for HITEC 2025, June 17-19, at Indiana Convention Center, Indianapolis, booth #3000. TVNG offers flexible budgeting, accurate cost analysis, and self-service reporting, allowing finance teams to manage planning from a central location.

💵 US: In June 2025, Canary Technologies secured $80 million in Series D funding led by Brighton Park Capital, elevating its valuation to $600 million. This funding will drive AI advancements and expansion. Canary collaborates with over 20,000 hotels in 100+ countries, including partnerships with Marriott, Wyndham, and Best Western. CEO Harman Singh Narula emphasizes AI's transformative role in hospitality, while Brighton Park Capital's Kevin Magan highlights Canary’s unprecedented growth and leadership in the sector.

🖥️ Managing large venues like convention centers or stadiums requires more than off-the-shelf event software. Handling events such as a 4-day, 4,000-delegate medical congress unveils the gaps in standard tools. Enterprise-grade venue management, like that offered by Thynk, integrates venue-specific operations with scalable, flexible software. Key capabilities include selling spaces, automating documentation, and real-time analytics. These features support diverse venues, whether hosting corporate events or international exhibitions, by adapting to evolving needs and handling complex logistics efficiently.

INDIANAPOLIS, RMS Stand 1615 – June 16 – RMS has officially launched its next-generation booking engine at HITEC 2025, delivering a faster, cleaner, and more intuitive experience to boost direct bookings and…

🏨 Hospitality tech pioneer Jerimi Ford discusses designing technology for hotel teams. He emphasizes curiosity, empathy, and real-world observation to create practical solutions. His methods aim to enhance productivity and engagement as hotels prepare for an AI-driven future. Ford's insights are featured on a podcast episode encouraging listeners to implement innovative ideas in their businesses. The episode's music is produced by Clay Bassford of Bespoke Sound.

💻 Aptech launched TVNG, a budgeting and forecasting solution for hotels, empowering finance managers with an intuitive interface. TVNG integrates with Excel, offering flexible budgeting and over 60 standard reports. It features two forecasting options and self-service reporting. Aptech will demonstrate TVNG at HITEC 2025, June 17-19, Indiana Convention Center, Indianapolis, booth #3000. TVNG aims to enhance decision-making, strategy alignment, and financial insight for hotel organizations.

💻 Early last year, Silverman appointed an AI director to enhance guest- and employee-facing capabilities. They aimed to create a guest-facing AI insulated from issues commonly associated with large language models, such as errors and security vulnerabilities. To achieve controlled AI outputs, they implemented a templated approach that aligns guest preferences with menu offerings. This method uses AI to match flavors while avoiding traditional text-input chatbots, ensuring a secure and precise interaction with the menu.

💻 The Citi Residenci Hotels in West Bengal leverages STAAH's smart solutions to transform operations and enhance guest experiences. Properties in Durgapur, Asansol, Banskopa, and Bidhannagar adopt STAAH's Channel Manager and Booking Engine, improving efficiency, visibility, and direct bookings. Benefits include centralized monitoring, consistent rate strategies, group-level reporting, and reduced training overhead, enabling scalable success and operational strength in a competitive market. The group is poised for long-term success with a tech-driven approach.

🌎 Google captures 25-38% of US travelers at every stage in the travel funnel, outperforming all channels. A generational shift sees 16-24-year-olds increasingly using ChatGPT for travel research, with usage growing from 2% to 6%. Sam Altman predicts AI advancements by 2025-2030s, including real cognitive work and superintelligence. Reddit reveals emerging travel startup ideas like multi-origin trip planning. Travel app UX rankings highlight Airbnb's success, while Booking.com faces criticism for manipulative tactics.