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Innovation

4203 posts

[[ 9 ]]

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  • 2 min

Aimbridge Hospitality Introduces Aimbridge Intelligence Data and Reporting Tool

  • Tony Loeb
  • 1 October 2024
🏢 Cendyn, a hospitality cloud-based technology company, acquired US-based Knowland, a leader in meetings and events intelligence. Knowland offers data from over 7,500 US hotels and select international markets, enhancing hotel sales prospecting and group bookings. Earlier this year, Cendyn welcomed Haveli Investments, focusing on technology firms, to its private equity portfolio. The acquisition promises innovation for the hospitality industry, uniting Knowland's data with Cendyn's Sales CRM, Proposals, and Grouprev platforms. US Travel Association predicts business travel will reach 95% of its 2019 peak by 2024.
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  • 3 min

Cloudbeds and Mirai join forces to transform hotel distribution and marketing

  • Cloudbeds
  • 1 October 2024
📣 Cloudbeds, based in San Diego, CA, partners with Mirai to enhance hotel bookings and marketing. This strategic collaboration combines Cloudbeds' global hospitality network with Mirai's technology, potentially driving higher revenue for hoteliers. Cloudbeds, founded in 2012, has been honored by Hotel Tech Report and World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2023. Mirai, with 25+ years in the industry, serves over 3,900 hotels worldwide, focusing on maximizing direct sales.
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  • 4 min

The Value of Investing in the Online Traveler Experience

  • cara.laimiles@trustyou.net
  • 1 October 2024
📈 Condor Ferries’ stats show 82% of 2018 travel bookings were online. In 2023, 72% of travelers preferred online booking. Statista forecasts that by 2026, online sales will constitute 73% of travel and tourism revenue. Annually, 148.3 million travel reservations are made online. Social media influences 75% of travelers. 90% of travelers are swayed by online reviews, with 95% of those being positive. AI's importance in travel is recognized by 97.8% of executives, with 33% of consumers using virtual travel assistants.
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Revolutionize Your Restaurant Operations with TipHaus: The Leading Tip Management Solution

  • Tony Loeb
  • 1 October 2024
💸 TipHaus introduces automated tip calculation & distribution, real-time tip tracking, and customizable tip structures for restaurants. It offers daily payouts through Hausmoney or HausDirect, enhancing employee satisfaction with immediate tip access. TipHaus ensures legal compliance with labor laws, serving clients like SSP America, Jack Allen’s Kitchen, and Firebirds Wood Fired Grill. Key features aim to save time, foster transparency, and reduce legal risks in tip management.
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  • 2 min

Hyatt adds to Saudi Arabia portfolio with two hotels in NEOM

  • HOTELSMag.com
  • 30 September 2024
🏕 Hyatt is expanding in Saudi Arabia with two new hotels in NEOM, set to open in 2027. Park Hyatt Jaumur and Andaz Jaumur Marina will offer a total of 350 luxury rooms and suites in the coastal destination of Magna. Jaumur's 300-berth marina will feature a sculptural landmark and entertainment options, including a deep-sea diving research center. Park Hyatt Jaumur will have 125 keys, while Andaz Jaumur Marina will offer 225 rooms and suites. The properties will join Hyatt's portfolio and World of Hyatt loyalty program, which has over 48 million members.
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  • 1 min

EnsembleIQ’s Hospitality Technology Announces Encora as Exclusive Sponsor of the 2024 Hotel Visionary Awards

  • Tony Loeb
  • 30 September 2024
📆 Encora, a leading technology solutions provider, sponsors the 2024 Hotel Visionary Awards. The 19th annual awards celebrate innovation and leadership in hotel technology. Winners will be honored at the HTF event, Nov. 18-20 at the Terranea Resort, Calif. Hospitality Technology’s VP, Abigail Lorden, aligns Encora's innovation commitment with their goals. Encora's President, Roberto Martinez, sees the partnership as a motivator for industry excellence and collaboration. The event addresses technological evolution in the hospitality customer journey.
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  • 4 min

SPONSORED CONTENT: How Cutting-Edge HR Innovation Addresses Team Member Needs

  • HOTELSMag.com
  • 30 September 2024
💸 In the hospitality industry, engaged workers significantly improve profitability and productivity, with a 50% decrease in turnover risk and 75% reduction in sick days. Major hotel chains like Hilton, Hyatt, and Marriott partner with Great Place to Work, with Encore earning certification for 2022-2023 and 2023-2024. Encore invested over $200 million in two years in benefits, training, and technology. They introduced the U.S.'s first overtime savings program with a matching incentive and launched financial wellness initiatives, including a Seasonal Leave of Absence program, service excellence, and profit-sharing incentives.
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  • 4 min

Building a Resilient Digital Backbone: How Hotels are Enhancing Connectivity

  • Tony Loeb
  • 30 September 2024
💻 Hoteliers face challenges with network connectivity, with outdated infrastructure causing slow speeds and dropped connections. Signal interference from modern materials and security threats from cybercrime add to the issues. Solutions include investing in high-speed, scalable Wi-Fi infrastructure, upgrading to Wi-Fi 6, implementing a strong Ethernet cabling infrastructure, and integrating 5G. Cybersecurity measures are crucial for guest data protection. Managed network services offer scalability and cost benefits, shifting from capital to operational expenses.
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  • 3 min

The importance of automation for independent hotels

  • Joseph Gazarek
  • 30 September 2024
📱 A Skift study shows that 73% of travelers prefer hotels with self-service tech. Independently owned hotels are facing occupancy rate dips not just due to economic factors but also due to a lack of automation affecting guest satisfaction. Mews is a robust hospitality ecosystem aiding these establishments in automating operations, enhancing guest experience, and increasing operational efficiency. Hotel Technology News reports that 78% of hoteliers plan to boost their hotel tech investment in the next three years, emphasizing the urgency for small inns and B&Bs to modernize.
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Workstream Launches All-in-One Payroll Solution for the Hourly Workforce

  • Tony Loeb
  • 29 September 2024
📱 PolyAI, a voice AI solutions provider, partnered with OpenTable to enhance restaurant experiences with AI voice assistants. The partnership aims to help with staffing challenges, as 62% of operators report insufficient staff according to the National Restaurant Association, and missed 30-60% of calls, per PolyAI data. OpenTable's global network can now use PolyAI assistants for bookings during and outside operating hours. Melting Pot restaurants in Indiana, New Jersey, and New York have adopted the technology, with a rollout to 90+ locations anticipated. PolyAI's integration in OpenTable's Integration Marketplace enables seamless bookings, changes, and cancellations.
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