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Innovation

4441 posts

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  • 4 min

Booking Engines: The Good, Bad & Ugly

  • Guest Writer
  • 3 October 2024
🏨 A hotel Booking Engine allows direct room and accommodation bookings on a property's website, featuring real-time availability and pricing. It aims to streamline bookings, reduce reliance on OTAs like Booking.com, Expedia, and Airbnb, and improve customer satisfaction. A top-notch engine should be user-friendly, mobile-optimized, provide tailored offers and comprehensive information, have a seamless booking process with multiple payment options, instant confirmations, and no hidden fees. Inadequate engines can cause revenue loss, operational inefficiencies, and a poor user experience, leading to negative reviews and increased OTA dependence. The new Hop Booking Engine launches in November, promising a commission-free, user-centric design with features such as multi-room booking and upselling optimizations.
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  • 1 min

🧠Psychology of Design: 106 Cognitive Biases & Principles That Affect Your UX

  • Automatic
  • 3 October 2024
📖 Growth.Design offers a free cheat sheet summarizing cognitive biases principles, aiming to serve as a user empathy tool for feature development. Renowned author Nir Eyal endorses the resource as an ethical design reference for enhancing user experience. The cheatsheet is available for PDF download.
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  • 1 min

Guide to Hotel Management Software for Small Hotels

  • Hotelogix Marketing
  • 3 October 2024
📓 Key facts extracted from the provided article content include: - Subject: Hotel Management Software for Small Hotels. - Focus: Streamlining operations and enhancing guest experiences. - Source: Hotelogix Blog. - Date of content: October 3, 2024 (Published), October 4, 2024 (Last Updated). - Author: Hotelogix Marketing. - Social Media: Mention of Facebook account - https://www.facebook.com/Hotelogix. - Article features an image with dimensions: 1200x686 pixels. - Mention of the software version: Ghost 5.95. - Reference to web technologies: RSS feed, webmentions, CSS minification. - Canonical URL for the article is https://blog.hotelogix.com/hotel-management-software-small-hotel/. - The article is likely formatted with a Table of Contents and is optimized for various screen sizes, indicated by meta tags like "width=device-width, initial-scale=1.0". - Accessibility features like a noscript section are included for loading stylesheets when JavaScript is disabled. Summary: Discover the benefits of Hotel Management Software for small hotels in the latest Hotelogix Blog, published on October 3, 2024. Enhance guest experiences and streamline hotel operations as detailed in the article. Follow the latest trends with Hotelogix, using their up-to-date platform Ghost 5.95.
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  • 1 min

What Google’s cookie reversal means for travel

  • phocuswright.com
  • 3 October 2024
🍪 Third-party cookies, essential for digital advertising by tracking user behavior for nearly three decades, are phased out due to privacy concerns and regulations like the EU's GDPR and California's CCPA. These laws mandate user consent for tracking, leading to browsers like Safari and Firefox blocking third-party cookies by default, and as of 2022, Apple requiring third-party app user consent.
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  • 2 min

Tredence Drives AI Innovation in Travel and Hospitality with Snowflake AI Data Cloud

  • Tony Loeb
  • 2 October 2024
💳 TRAY, a POS system provider, expanded its partnership with Alraedah Finance from Saudi Arabia in 2023, securing significant investment and exclusive reseller rights in the MENA region. This agreement enables SMEs and Enterprise customers to access TRAY's POS solutions in local languages and currencies. With TRAY's technology and Alraedah's expertise in data analytics and product development, the partnership aims to enhance customer experiences and optimize operations in the hospitality industry. TRAY also plans to develop TRAY-branded financial products like TRAY Capital and TRAY Pay.
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  • 16 min

Dharma and the Rise of Passion-Led Travel

  • Mauricio Prieto
  • 2 October 2024
📍 Travel Tech Essentialist introduced "Deep Dives," a new series focusing on influential travel tech companies, with Dharma being the first featured company. Dharma, a travel company that curates passion-led journeys, was established in Abu Dhabi and joined Mubadala’s Hub71 program. Charaf El Mansouri, Dharma's founder, aims to offer unique travel experiences, transforming travel into secular pilgrimages, a concept which allows non-travel professionals to plan and sell trips. Dharma's strategy includes creating 'unique content' with over $10.5 million in funding, $5 million in listed supply, growing at 25% per month, and partnering with more than 150 hosts. By 2026, Dharma aims to build a $1 billion inventory of unique travel content. A Thrillist survey found that 72% of Gen Z and Millennials consider travel core to their identity, and 88% view it as essential for personal growth. Dharma targets $6 million in revenue for 2024, leveraging influencers and creators to expand into new markets. They charge an 18%-25% commission on bookings, focusing on trust with creators, guests, and operators.
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  • 3 min

Hospitality IT metrics for tech leads | Mews

  • Anuska Linc1
  • 2 October 2024
💻 A study by Hospitality Technology found 68% of hoteliers see digital transformation as essential for growth. Unplanned downtime costs average $5,600 per minute, with hospitality breaches reaching $3.86 million per incident. By 2025, IDC predicts 80% of hospitality businesses will use cloud-based systems. 76% of hoteliers intend to invest more in integrations, and frequent software deployments are linked to a 40% higher likelihood of achieving business goals. Mews deployed 150 product releases in 2023.
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  • 3 min

Why G3 RMS Certification Is a Must for You and Your Company

  • IDeaS Revenue Solutions
  • 2 October 2024
💸 IDeaS G3 RMS Certified User credential introduced in 2021 for users with six months of IDeaS G3 RMS experience. The certification process, no longer requiring proctored exams or three-year renewals, involves a 110-minute exam within a 24-hour period. Benefits for certified individuals and companies include maximizing system value, validating expertise, proving credibility, efficiency improvement, problem-solving enhancement, data-driven decision-making, and recognition. IDeaS offers ongoing learning opportunities to stay current with evolving revenue management practices. Ready to stand out in revenue management? Embrace the IDeaS G3 RMS certification.
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  • 19 min

How agentic AI platforms will redefine enterprise applications – SiliconANGLE

  • Dave Vellante and George Gilbert
  • 2 October 2024
📊 Enterprise applications are on the cusp of a profound transformation, with expectations that by next year, agentic systems will substantially alter organizational applications and operations. These systems, deploying hundreds or thousands of agents, aim to automate enterprise processes to a degree that could reduce the human workforce needed for common business tasks by 90%. This shift is anticipated to significantly impact productivity, similar to the mass production revolution. The change is projected to evolve over the next five to ten years, radically improving productivity through AI-native processes that will challenge businesses to adapt or risk being disrupted.
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  • 6 min

Unlocking data for hotels: How Cloudbeds Insights redefines PMS with native BI

  • Lana Cook
  • 1 October 2024
📊 Cloudbeds Insights, a hospitality-focused business intelligence (BI) solution, addresses the inefficiencies of generic BI tools. It is integrated into the property management system for real-time data access, custom reports, and multi-property performance analysis. Jackson Chin, Senior Product Manager at Cloudbeds, highlights the in-house development and robust data strategy of Cloudbeds Insights that prioritizes hotelier needs. Features include open API, customizable dashboards, collaborative capabilities without per-user pricing, and native multi-property reporting, making it a unique offering for hotel management.
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