Market Trends - 10 Minutes News for Hoteliers - Page 86

QSR Adds Custom AI Chatbot

🍴 TouchBistro's 2025 American Diner Trends Report surveyed 1,500 U.S. diners, revealing a 12.5% increase in consumer spending on dining and takeout. Weekly dining habits slightly rose from 39% to 42%, with takeout and delivery demand marginally higher; 28% are ordering more than last year. DoorDash dominates delivery apps at 73%, followed by Uber Eats (56%) and Grubhub (34%). Loyalty program engagement has jumped to 47% weekly from 34% in 2023. Inflation affects lower-income households (

Investor sentiment strong in Europe: Cushman & Wakefield study

🏡 European hotel investment is expected to rise in 2025, with 94% of investors planning to allocate the same or more capital. Most sought-after cities include Madrid, Barcelona, and Rome. Transaction prices are anticipated to grow, with 70% expecting hotel values to increase. Prague, Munich, Milan, and Edinburgh are also gaining investor interest, with Prague up 14%. The European Central Bank cut rates four times in 2024. More than half of investors aim to be net buyers with return on equity expectations at 13.6%. High ESG-rated hotels could see a nearly 5% green premium. Major investor concerns are rising construction costs (65%) and geopolitical risks (44%). Investors surveyed have invested over €16 billion in European hotels since 2019.

2 min

2024, a record year for B&B Hotels Central & Northern Europe

🏨 B&B Hotels Central & Northern Europe in 2024: Revenue up by 16%, portfolio growth of 23% with 47 new hotels, totaling 255 properties and over 26,000 rooms. Germany remains core market with 225 hotels and 23,000+ rooms, contributing €446 million (up 16%). Plans to reach 400 hotels by 2029, with over 3,300 new rooms contracted. Focus on sustainability: green electricity, reduced food waste, and support for SOS Children’s Village. Despite global uncertainties, the company is poised for continued growth in the European hospitality market.

2 min

Emblems Collection makes its debut in Italy

🏖️ Accor, with Invel Real Estate and Prodea Investments, will open Hotel Bellevue Cortina d'Ampezzo in the Italian Alps in 2026. This Emblems collection hotel in Cortina d'Ampezzo will transform a historic building into a luxury spot with 80 rooms, including 27 suites. Designed by Tihany Design, it will feature local materials and energy-efficient construction. The 500 m² wellness center will include a dual indoor/outdoor swimming pool and a main restaurant with a Bellevue terrace.

UK: Direct hotel bookings gain ground

💰 As of March 31, 2025, a BVA BDRC survey notes a rise in domestic business travel and a shift in booking preferences, with 32% now believing hotel websites offer better rates, up from 28% in 2018, and OTA trust dropping to 36% from 41%. Gen X still prefers OTAs at 45%, while Premier Inn leads in website traffic and bookings. Despite this, OTAs maintain an edge in convenience.

1 min

White Lotus and the End of Surface-Level Hospitality – Samantha Hardcastle

🍻 Samantha Hardcastle, Founder & Creative Director at The Storied Experience, discusses hospitality lessons from White Lotus on March 29, 2025. The insights aim to move beyond surface-level hospitality. The episode is part of the Hospitality Daily Podcast and emphasizes improving the hospitality industry's service quality and guest experience.

1 min

London bank acquired for luxury boutique hotel conversion

🏦 Royal Group, led by Singaporean billionaire Asok Kumar Hiranandani, purchased 63-65 Piccadilly in London for £65 million. The company plans to invest an additional £45 million to convert the former NatWest Bank into a 50-suite luxury boutique hotel. The £110 million project is set to be completed by end of 2026 and could charge £1,000 per night. Architecture firm Ritchie Design Partners is tasked with design services for the transformation.

2 min

Maison Heler, Philippe Starck’s surrealist hotel opens in Metz

🏡 Maison Heler, slated to open in 2025 in Metz's Amphithéâtre district, boasts 104 rooms and suites designed by Philippe Starck. Inspired by the 19th-century Lorraine style with modern and surrealist touches, it includes La Cuisine de Rose restaurant, a lobby bar, a rooftop restaurant, and five modular event spaces. This addition to the Curio Collection by Hilton is an artistic expression emphasizing local produce and cultural integration.

2 min

Hostels moving towards new priorities,…

🏨 In 2025, Cloudbeds' "State of Hostels" report, analyzing 2,300 hostels in 62 countries and nearly 11 million bookings from 2022-2024, indicates a shift towards performance optimization. Dorm occupancy has grown, while private rooms declined. Global ADR for dorms fell by 1.7%, and private rooms by 4%. OTA bookings, capturing 74% of the market, increased by 1% from 2023. Longer stays are more prevalent in dorms, with 11% being 14+ nights, versus 4% in private rooms. Weekend bookings are high, with 35% starting on Friday or Saturday; 20% check out on Sunday. OTAs also have the highest cancellation rate at 19%. Six trends identified for 2025 include value-driven travel and AI adoption in hostels.

Trump’s travel backlash may last for years

🔶 On Mar 28, 2025, a sharp downturn in international travel to the U.S. is reported, attributed to the Trump administration's trade wars and hardline immigration policies. Tourism Economics revises its initial 9% growth forecast for 2024 to a 5% decline, indicating a $64 billion shortfall in U.S. travel spending. Canadian airline bookings plummet by 70%, while car travel drops 23% in February. Mexican air travel to the U.S. also falls by 6% in February. Industry experts warn of long-term impacts on tourism and attendance at major events like the 2025 Ryder Cup, 2026 FIFA World Cup, and 2028 Olympics.

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