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1281 posts
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  • 5 min

Front Desk Should Ask Guests About Pre-Arrival Property Descriptions to Address Outdated or Incorrect Information

  • Automatic
  • 23 September 2026
📋 Sep 23, 2026, hotel check-ins reveal discrepancies between AI-generated property descriptions and reality. Guests arrive with outdated or incorrect information, such as a closed dining room or spa hours, due to unupdated sources. Staff can mitigate issues by asking guests, “What had you heard about us before you came?” to gather actionable feedback and improve services. Even small insights, like knowing courtyard rooms are a selling point, can be valuable for future marketing strategies.
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  • 5 min

Barcelona's Disfrutar Tops World's 50 Best Restaurants 2024 Amid City's Thriving Culinary Scene with 29 Michelin Stars

  • Jade
  • 22 September 2026
🍽 In 2024, Barcelona's Disfrutar topped the World's 50 Best Restaurants list. The city boasts 29 Michelin-starred venues. Barcelona's cuisine blends traditional and modern flavors, with dishes influenced by Mexican, Peruvian, and Japanese elements. Seasonal ingredients, including Mediterranean seafood and locally-grown produce, enhance freshness. Event spending on food and drink is four times higher than venue costs, highlighting the cultural significance of gastronomy. Explore local markets like Mercat del Ninot and Mercat de Sant Antoni for a quieter culinary experience.
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  • 1 min

Michelin-Starred House of Tides Hosts One-Night Tasting Menu at Solaya in London on October 7th

  • Jade
  • 22 September 2026
🍴 Kenny Atkinson's Michelin-starred House of Tides will take over Solaya, a Mediterranean restaurant in London, on Wednesday, 7th October. Located on the 25th floor of art'otel London Hoxton, this event offers a five-course tasting menu at £95 per person. Optional wine pairings are available for £70 or £95. Enjoy dishes like Lindisfarne Oyster and Highland Venison. Experience this unique Northern dining experience amidst stunning skyline views of London.
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  • 4 min

IHG Named Official Hotel Partner for Rugby World Cup 2027 in Australia, Boosting Global Hospitality Presence

  • 10minhotel.com
  • 22 September 2026
🏈 IHG Hotels & Resorts, a leading hospitality company with over 6,000 hotels, is the Official Hotel Partner for the 2027 Rugby World Cup in Australia from October 1 to November 13. This tournament will feature 24 teams in 52 matches across seven cities. The partnership aims to enhance fan experiences and utilize IHG's network and 160 million Rewards members, boosting brand awareness and accommodation demand globally and locally.
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Expedia’s Daniel Shin Un Kang says travel brands must turn AI gatekeepers into brand ambassadors

  • By Abby Crotty
  • 22 September 2026
✈ Expedia’s Daniel Shin Un Kang says travel brands need to influence AI agents as they increasingly become gatekeepers, encouraging them to act as brand ambassadors instead.
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  • 2 min

Minor Hotels Secures 22 Michelin Keys for 18 Properties, Including Nine First-Time Recognitions in 2026 Selection

  • Cynera Rodricks
  • 21 September 2026
🍴 Minor Hotels secured 22 Michelin Keys across 18 properties in 2026, with recognition announced on 18 September. Three brands—Anantara, Avani, and Tivoli—are covered. Nine properties received their first Key, including Anantara Jewel Bagh Jaipur Hotel in India. Africa’s Anantara Stanley and Livingstone Victoria Falls Hotel earned 2 Keys. In Europe, three properties gained recognition; Anantara Vienna Hotel received 2 Keys and holds a Michelin Star. Tivoli São Paulo Mofarrej Hotel in the Americas earned 1 Key.
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  • 7 min

Škoda Launches Three New EV Models: Elroq, Epiq, and Peaq, with Up to 372 Miles Range

  • Jonathan Bell
  • 21 September 2026
🚗 Škoda, part of VW Group, is expanding its EV lineup with the Epiq, Elroq, and Peaq models. The Elroq offers a range of up to 372 miles with its 84kWh battery. The Epiq is smaller with up to 273 miles range, while the Peaq, a 7-seater, offers up to 397 miles. Prices start at £26,200 for Epiq, £33,970 for Elroq, and £51,980 for Peaq. Škoda ranks 4th among EV makers in Europe, with 30,000 pre-orders for Epiq.
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  • 4 min

CapitaLand Investment Acquires ibis Hong Kong for HKD2.3 Billion; Conversion to Student Accommodation Planned

  • 10minhotel.com
  • 21 September 2026
📈 CapitaLand Investment Ltd acquired the 550-key ibis Hong Kong Central and Sheung Wan for HKD2.3 billion, equating to HKD4.2 million per key. Star Asia Investment Management purchased KOKO Hotel Osaka Shinsekai for JPY3.926 billion, and sold Washington R&B Hotel Umeda East for JPY3.01 billion. Banyan Tree Holdings gained a 70% stake in Newmark Hotels for ZAR756 million. Megaworld targets 12,000 hotel keys by 2032, with a PHP27 billion asset infusion into MREIT.
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  • 5 min

David Lund Reflects on the Impact of Growing Up Near the Algonquin Resort in Saint Andrews, Canada

  • 10minhotel.com
  • 21 September 2026
🏨 In the 1970s and early '80s, St. Andrews, New Brunswick, known for the Algonquin Resort, saw an influx of hotel staff each spring from Ontario and Quebec. Local staff mainly worked in maintenance and golf course roles. David Lund, growing up there, experienced the hotel's exclusivity and later gained insight into the hospitality world through a high school romance with the general manager's daughter. This exposure led him to a four-decade career in hospitality management and coaching.
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OutReserve, founded this year, aims to address fragmentation in the outdoor travel market

  • By Abby Crotty
  • 21 September 2026
🏕 OutReserve, founded this year, focuses on addressing fragmentation in the outdoor travel sector.
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