Revenue Management

💳 RMS; one year post-launch; global. RMS Pay processes over €1 billion in transactions. Operators see faster cash flow, 99.95% dispute-free rate, saving 10+ hours weekly. Roomzzz Aparthotels benefits from automation. RMS Pay, integrated into RMS, allows quick payment setup, supporting digital wallets and Buy Now, Pay Later. Popular features include Pay by Link and Charge to Room. PCI DSS-certified with fraud monitoring. RMS serves 7,000+ businesses in 70 countries.

📈 GetYourGuide's launch of multi-day tour sales faces challenges. Operators struggle with selling high-priced tours (€2,000–€7,000) due to a 30% commission, akin to cheaper activities (€50–€100). Standard 24-hour cancellation policies threaten profitability, potentially leading to significant losses from prepaid expenses like hotels and logistics. One operator paused a 5-day Italy tour. The industry is queried about successfully negotiating better terms for multi-day offerings. Are others facing similar challenges?

🏨 Amid global uncertainty, Canadian hotels achieved 66% occupancy with nearly 70 million rooms filled. Average daily rates rose by 3.5%, boosting RevPAR by 4.2%. The luxury segment excelled with an 8.7% RevPAR increase. HVS and CoStar's report covers six major markets. For comprehensive data, subscribe to the Canadian Hotel Review. Reach out to CoStar at +1 (800) 613-1303. HVS, established in 1980, offers 4,500+ yearly assignments worldwide.

💸 Medium-sized hotel chains face revenue silos due to disjointed tools and manual workarounds, creating inconsistencies and eroding confidence. Cluster Revenue Managers handle 5-10 properties without increased staff, making alignment crucial. A unified strategy with shared metrics, demand signals, and market context enhances decision-making. Duetto's platform supports multi-property coordination, reducing manual consolidation. The transition to shared outcomes fosters faster decisions, proactive planning, and sustainable growth.

📈 Fairmas, established in 2003, aids over 5,500 hotels globally with accrual accounting through software for financial planning and analysis. Accrual accounting captures revenues and expenses when incurred, not paid, providing a truer performance view. Challenges include managing multiple departments, delayed invoices, and manual adjustments. Fairmas simplifies accrual management, supports precise profit-and-loss analysis, and enhances decision-making through integrated financial insights, ensuring reliable, transparent reporting across hotel portfolios.

📈 Hoteliers are losing around 6% of revenue due to rate leakage, with OTA commissions between 15–25% worsening margins. The Hotel Revenue Leak Diagnostic identifies and quantifies revenue leaks caused by misaligned pricing, reliance on high-cost channels, missed demand signals, and poor operational practices. The tool provides insights into channel and pricing imbalances and potential financial impacts. It's ideal for independent hotels and operators seeking clarity on revenue issues before further investments.

🛬 Jan 26, 2026, U.S.: Hotel rates soared 20.5% to $229, spurred by operating costs and upgrades, while airfares fell 6% to $836, and car rentals dropped 4% to $75. Rail fares increased 7% to $255. Based on 700,000 bookings, corporate travelers favored 2.5-day trips and midscale hotels near business hubs. Secondary cities like Green Bay and Fresno saw increased demand, indicating a shift toward efficient, value-driven travel strategies.

🗺️ Pro Football’s finale in Santa Clara, February 8, 2026, shows a 395% YoY search increase, with average hotel rates at $415/night. Winter Sports' event in Northern Italy (February 6-22) sees Milan searches up by 135% and Cortina d’Ampezzo by 280%. Route 66’s centennial in May drives demand, with Chicago up 30% and San Bernardino 50%. A global soccer tournament in June sees Los Angeles hotel demand rise 205%, prices at $805/night.

📈 Hotels utilizing Journey's strategy from the "Stay for the Story" white paper saw up to 95% increased spend when offering bookable experiences like spa treatments and dining. On average, adding extras at booking boosts revenue by 16%. Establishments featuring spa services saw a 44% increase in spend, and advertising returns improved from 13 to 30. CEO Simon Bullingham emphasizes managing experiences to optimize growth, addressing rising costs and reducing OTA reliance.

📊 Pick-up, the "Movement," tracks recent booking activity, while Pace, the "Comparison," measures current status against benchmarks like Same Time Last Year (STLY). Both metrics are crucial for strategic planning. Volume Pace assesses room nights, and Rate Pace examines average daily rates (ADR). High Volume/Low Rate implies high operational costs, while Low Volume/High Rate suggests exclusivity. To optimize revenue, balance distribution channels and feeder markets, ensuring a strategic mix of group and transient business.