TOP NEWS

💻 Hotels are adopting automation in operations to counter rising costs and high guest expectations. Deloitte reports a 32% cost reduction for those advancing intelligent automation. RobosizeME's analysis shows two-thirds of hotel processes are automation-eligible. Automation saves time and stabilizes labor by reallocating staff to value-adding tasks. A European hotel group saved 50 working days annually per workflow automated, improving data accuracy and operational resilience. Automation is now essential for strategic and financial success in hospitality.

📈 Hotels are increasingly making data accessible to all staff, not just management, as it aids in faster decision-making and aligns departments. Accessible analytics allow front desk and marketing teams to make real-time adjustments, while integrated systems connect PMS, RMS, and financial data for coherent insights. This democratization of data transforms hotels into agile, profitable entities by promoting evidence-based discussions and enabling every level of staff to act confidently.

🏨 Hospitality brands face intense competition with over 450 brands and 17.5 million rooms worldwide. To stand out, hotels must offer experience-led value propositions. Successful transformation can lead to pricing premiums and operational efficiency. The systematic approach includes five phases: Discovery, Blueprint Design, Operating Model, Change Management, and Critical Success Factors. Typical implementation takes 3 months, with full rollouts over 12-18 months. Embracing these strategies offers differentiation and sustainable value creation in a crowded marketplace.

🍹 Anna Sebastian, founder of Anna Sebastian Hospitality and Celebrate Her, highlights London's bar culture in Three Cents' fourth "Bar Attitude" episode. Featuring industry icons like Emma Murphy, Sandrae Lawrence, and Erik Lorincz, the episode discusses diversity and hospitality at venues like The Savoy and The Dorchester. Three Cents, a Greek premium mixer brand, partners for three years with 'The World’s 50 Best Bars', serving their mixers at the awards. Watch it on their YouTube channel.

🏨 Christophe Laure, trained at École Hôtelière de Lausanne, managed hotels in various countries before leading InterContinental Paris Le Grand from 2010. He transformed it into a cultural hub, managing over 600 staff and fostering collaborations with brands like Ladurée. In September 2025, he became Head of IHG's Luxury & Lifestyle Division in France and Spain. The Hospitality Awards 2024 will be held at this Parisian icon on November 25, highlighting his impact on European luxury hospitality.

🏨 October 2025: Amid global instability, the hotel industry grew since 2022, remaining resilient due to diverse operating levers. Record vacancy rates hit 19% in the US and 8.4% in Europe. The residential sector struggles with a 15% drop in major city transactions. 176 hotel projects identified; Europe and Africa lead with 40%, followed by Asia-Pacific at 31% and the Americas at 28%. Growth is seen in major cities and emerging markets like Poland and Vietnam.

📅 October 30, 2025, Milan hosted the Luxury Hospitality Conference at Meliá Hotel. Organized by Teamwork Hospitality, chaired by Mauro Santinato, it attracted 1,060 participants, 83 speakers, 52 partner companies, and 15 media partners. Key topics included innovation, luxury design, and human capital. THRENDS presented the "Luxury Hospitality Report 2025," offering data on Italian luxury hospitality. The event featured Michelin-starred chefs, discussions on AI, and an exclusive fragrance, "Essenza Luxe," enhancing the experience.