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  • 1 min

You could walk WTM in 20 minutes this year. Smallest WTM floor ever. Biggest signal shift yet. Booths shrank. Budgets too. Only Amadeus and RateGain held real ground. But everyone was still… | Pedro Colaco

  • Pedro Colaco
  • 10 November 2025
📈 WTM, November 2025: The smallest floor yet allowed attendees to walk it in 20 minutes. Amadeus and RateGain were prominent, while others, like Cendyn and Sojern, opted for smaller booths but bigger discussions. SiteMinder hosted an in-demand party, now expanded from 50 attendees to many industry leaders, including co-founder Mike Rogers. The emphasis shifted from AI buzzwords to practical applications. The event was smaller in size but richer in meaningful dialogue.
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  • 6 min

What Happened with the Marriott-Sonder Partnership?

  • Tony Loeb
  • 10 November 2025
Updated 11 Nov 2025 Marriott International has terminated its licensing agreement with Sonder Holdings Inc., effective November 9, 2025, following a default by Sonder. The following day, Sonder announced it…
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Marriott ends partnership with Sonder after default

  • Automatic
  • 10 November 2025
💸 Nov 10, 2025: Marriott International ended its licensing with Sonder Holdings due to a default, impacting bookings and future plans. Sonder properties are now removed from Marriott Bonvoy, affecting points and benefits. Marriott is assisting guests with existing bookings, while those who booked through third-party platforms need to contact them directly. This termination raises questions about Marriott’s future in the apartment-style hospitality market.
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  • 3 min

Attention on Retention: Vision’s Gear Up Program ‘Graduate’ on the Benefits of Developing Employees Like Her 

  • Ellen Meyer
  • 7 November 2025
📈 Amber Chastain joined Vision Hospitality Group as a breakfast attendant in November 2021. In less than five years, she became the general manager of Tru by Hilton Chattanooga Hamilton Place. Through Vision’s Gear Up program, Chastain completed a 6-week Level 1 training and a 6-9 month Level 2 training. By July of this year, she was permanently offered the GM position. Vision boasts eight general managers out of 38 who advanced through Gear Up.
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Tech & talent: What the future of hotel management looks like.

  • HOTELSMag.com
  • 7 November 2025
🏨 COVID-19 shifted lifestyles, impacting hotel owners and investors. Delinquency rates rose to 6.59% in July 2025, up from 1.4% in 2019. Crestline Hotels & Resorts uses real-time data tools for decision-making. Web traffic fell 18%-64%, emphasizing AI's role in digital marketing. 65% of hotels face staffing shortages, with 71% struggling to fill roles. Mobile-friendly applications are crucial as over half of candidates apply via smartphones. Training and tech adoption are vital, prioritizing the guest experience.
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  • 1 min

Airbnb lifts outlook as US demand rebounds

  • Automatic
  • 7 November 2025
📊 Nov 7, 2025, Airbnb, U.S. — Airbnb projects Q4 revenue between $2.66 billion and $2.72 billion, surpassing analyst expectations, fueled by the August-launched "reserve now, pay later" feature. In Q3, revenue rose 8.8% to $4.1 billion with adjusted EBITDA at $2.1 billion. North American bookings surged, accounting for 30% of nights booked. Despite AI, lobbying, and market expansion costs impacting net income, the full-year margin target was raised to 35%. CEO Brian Chesky announced new ventures with boutique hotels and experiences.
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  • 4 min

Contactless hospitality: a guide for modern hoteliers

  • Jessica Freedman1
  • 6 November 2025
📱 Contactless hospitality involves technologies like mobile check-in, digital keys, and room service apps to enhance guest experience, increase efficiency, and reduce costs. Key benefits include improved safety amid Covid-19, personalization, and operational efficiency. Challenges involve tech integration and cybersecurity. Mews offers solutions like digital check-in kiosks and virtual concierge. To optimize the experience, hotels should blend tech with a personal touch and automate processes for a seamless, efficient stay.
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U.S. travel warns of Thanksgiving travel chaos

  • Automatic
  • 6 November 2025
🛫 Nov 6, 2025 – The U.S. Travel Association and 500 industry organizations urge Congress to end the government shutdown to prevent Thanksgiving travel chaos. Air traffic controllers and TSA officers work unpaid, risking delays for over 20 million Thanksgiving travelers. The travel sector, which generates billions, faces a hit as 60% of Americans may alter plans due to uncertainty. Lawmakers are called to pass a continuing resolution to restore stability.
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  • 2 min

Puy du Fou prepares to open a new park

  • m.welsch1
  • 5 November 2025
🎠 Puy du Fou plans a €700 million theme park in Bicester, Oxfordshire, opening in phases starting 2029. Spanning 150 hectares, it will have 20,000 trees, 5 km of hedgerows, and 16 hectares of meadows. The park will create 2,000 direct jobs and 6,000 indirect jobs, attracting 1.5 million visitors each year and generating €500 million locally. It will feature historical shows and is easily accessible from London, located near the M40 and Bicester railway station.
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Short business trips reshape Europe’s hotel market

  • Automatic
  • 5 November 2025
💻 Nov 5, 2025, Europe: Business trips are now 2–3 nights, driven by hybrid work and domestic travel. Key regions like the UK, Ireland, Belgium, and the Netherlands report average stays under 2.5 nights. Hotels must prioritize efficient booking and personalized services. Switzerland and Germany see longer stays, allowing upsell opportunities. Asia attracts digital nomads for 2–3 week visits. Understanding travelers' origins and needs is crucial for hotels to optimize experiences and enhance revenue.
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