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1540 posts

The day’s essential hospitality headlines: must-read news for hotel professionals, curated by our editors.

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  • 7 min

Hotel overbooking: strategies, benefits and risks for hoteliers

  • Jessica Freedman1
  • 16 December 2025
📅 In the hotel industry, overbooking strategies involve selling more rooms than available to counter no-shows, cancellations, and early departures. Intentional overbooking, driven by data and forecasting, maximizes occupancy and revenue. Accidental overbooking, often due to operational errors, can harm reputation. Benefits include minimizing revenue loss and achieving full occupancy, while risks involve negative guest experiences and legal issues. Successful strategies require big data, partnerships, and staff training to balance profit and guest satisfaction effectively.
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  • 2 min

Atriis announces Travelport launch of…

  • Travel Weekly Group Ltd
  • 16 December 2025
💻 Atriis and Travelport successfully launched Travelport NDC within the Atriis ecosystem, enhancing corporate travel booking. The integration, now available to all Atriis customers, offers full NDC booking and servicing capabilities, including search, booking, seat selection, and ticketing. This collaboration, involving Atriis, Travelport, and BTP Group, focuses on modernizing airline retailing for corporate travel. Atriis plans further NDC expansion through 2026. Omri Amsalem and Damian Hickey highlight the partnership's innovative impact on corporate travel.
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Hospitality is broadening its definition

  • Automatic
  • 16 December 2025
🏨 Dec 16, 2025, leaders from Airbnb, Marriott, and Casago highlight a shift in hospitality. Hotels, homes, rentals, services, and experiences are converging into a single guest journey, focusing on matching traveler needs with appropriate stays. Brands are reshaping strategies, embracing technology like AI and loyalty systems to enhance experiences, although this expansion risks diluting brand identities. The goal is an interconnected offering, emphasizing services as key experiential components. Explore more at Hotel Investment Today.
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  • 2 min

Todd English partners with chef Olivia Ostrow for global kosher hospitality group

  • Joanna Fantozzi
  • 15 December 2025
🍴 Celebrity chefs Todd English and Olivia Ostrow are launching a global kosher hospitality group under Ostrow Global Inc. 🌍 Debuting December 18 in Miami at Maison Ostrow, the project includes restaurants in Miami, New York, Tel Aviv, Dubai, Paris, and London. The first dinner supports Sharsheret, aiding Jewish women facing cancer. The brand aims to elevate kosher cuisine globally, with future expansion plans for a French-English kosher brasserie in New York City. 🍽️
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Hotel distribution in the age of AI

  • Automatic
  • 15 December 2025
📈 Dec 15, 2025, AI is reshaping hotel distribution. AI agents have become key gatekeepers, bypassing traditional booking funnels. Structured, machine-readable data is crucial for visibility. Speed of AI adoption doesn't allow for delays. Search and booking are merging, making personalization default. Inconsistent data diminishes visibility, while loyalty data enhances direct bookings. Hotels must prioritize data quality to remain relevant. 📊
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Hotel pricing power continues to weaken into 2026

  • Automatic
  • 15 December 2025
🏨 Dec 15, 2025: Global hotel pricing power declines, influenced by heightened price sensitivity among travelers, uneven regional demand, and expanding accommodation supply. Event-driven rate hikes are less reliable, with performance focusing on precise, market-led pricing strategies. Revenue growth relies on ancillary income and personalized services. Competitive pressure persists into 2026, limiting rate leverage across destinations. New hotel and short-term rental openings dilute pricing power, signaling a challenging market for hoteliers.
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The hotel revenue pivot

  • Automatic
  • 15 December 2025
📈 Dec 15, 2025: Hotels face volatile conditions affecting margins due to labor, energy, and demand changes. Relying solely on room revenue is insufficient. Key strategies include maximizing guest interactions for incremental value. Untapped ancillary revenue from poorly timed offers is identified. Personalized, timely offers stabilize margins and enhance guest satisfaction. Critical moments for transactions include booking and check-in. Data and AI are essential for real-time, relevant monetization without added complexity.
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  • 1 min

Why “Beautiful” Isn’t Enough: Designing Hospitality People Come Back To – Craig Stanghetta, Ste Marie

  • Tony Loeb
  • 12 December 2025
📖 00:00 - Intro, 02:51 - Growing Up in a Family Hotel, 06:14 - Following Emotion Into a Creative Career, 07:59 - The First Restaurant That Changed Everything, 08:24 - Why Story Matters More Than Style, 09:20 - Designing for Wonder and Escape, 11:24 - Balancing Grit and Beauty, 13:47 - What Theatre Teaches Hospitality, 16:31 - Empathy as a Design Tool, 19:19 - Designing Spaces That Feel Alive, 22:19 - Where to Remove Risk—and Where to Add It, 23:54 - Emotion Is Good Business, 25:39 - Hospitality in an AI-Driven World, 30:09 - Designing from Story and Place, 35:13 - Designing with the Market in Mind, 35:59 - What Being an Owner Changed About His Work, 37:59 - Leading Creative Teams, 44:11 - Social Wellness and the Future of Hospitality.
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  • 1 min

Inside the Q3 2025 Labor Report: Trends, Operator Insights, and What To Do Next [Sponsor Bonus]

  • Josiah Mackenzie
  • 12 December 2025
📊 In 2025, hotel labor dynamics saw significant shifts. Wages, headcount, and overtime were examined, with overtime cut by 50% through strategic tools and housekeeping training. Peter’s Playbook emphasized part-time hiring, cross-training, and flexibility. Department-level productivity improvements focused on guest services, housekeeping, and management. Wage growth and labor cost per occupied room varied by role, with overtime trends signaling future labor strategies for 2026. Aligning labor with real-time demand became crucial.
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  • 2 min

A decline in tourism is impacting restaurants

  • Tony Loeb
  • 11 December 2025
📈 U.S. Travel Association forecasts a decline in international inbound travel, with visits dropping from 72.4 million in 2024 to 67.9 million in 2025, a 6% decrease. Domestic traveler spending is projected at $1.2 trillion for 2025. Las Vegas expects a 5.8% visitor decline. Restaurants rely heavily on travelers; 47% report decreased tourism-related sales in 2025. Fine dining sees 41% sales from visitors. 2026 may see a rebound due to events like the FIFA World Cup.
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    The visibility game just got serious for hoteliers

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