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1400 posts

[[ 18 ]]

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  • 7 min

Your Guest Journey Is Wrong: Here’s the 5-Step Fix from Elon Musk

  • Anders Johansson
  • 7 August 2025
💻 Elon Musk's five-step algorithm focuses on questioning, removing, simplifying, accelerating, and automating to transform the hotel guest journey. Key strategies include minimizing social media presence, streamlining booking forms to essential details only, replacing long emails with concise communication, and eliminating physical front desk queues. This approach enhances guest satisfaction and boosts profitability by reducing friction and creating an intuitive experience. For hoteliers, simplicity and efficiency are the new luxury, achieved through relentless questioning and editing.
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  • 3 min

National Afternoon Tea Week: Our Pick of the Best in London & Edinburgh

  • Jade
  • 6 August 2025
🍵 Sheraton Grand London Park Lane hosts "The Great Gatsby: Only Afternoon Tea!" from May 16 to September 7, 2025, priced from £65. Complimentary sparkling wine on weekdays in August. 🍣 SUSHISAMBA Edinburgh offers a Summer Champagne Afternoon Tea daily in July and August for £65. 🍰 London Marriott Hotel County Hall provides afternoon tea with views of Big Ben and London Eye for £65. 🛤️ St. Pancras London features Laurent-Perrier Afternoon Tea for £59. 🍾 The Register Club, Edinburgh offers The Grand Afternoon Tea for £60.
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  • 3 min

Rethinking RMS for select-service teams | Duetto

  • Duetto Content Team
  • 4 August 2025
📈 Duetto's Sabrina Jackson and Quentin introduce GameTime, a revenue management system (RMS) tailored for select-service hotels, addressing common challenges like complex systems and lack of automation. GameTime offers digital onboarding, a streamlined pricing engine, and predefined dashboards, improving efficiency for leaner teams managing multiple properties. Its mobile-friendly interface and portfolio-level controls ensure consistency and flexibility, helping hotel teams save time and boost profits in fast-evolving markets. Watch the webinar for a demo and insights.
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  • 2 min

Influence Society Releases Q3 Edition of Societies – The Industry-Leading Quarterly Tracking Hospitality Trends

  • 10minhotel
  • 29 July 2025
Latest Edition Explores Groundbreaking Trends, Including Lego’s Design Campus and Hermès’ Immersive Artistry PARIS, France, 29 July 2025 — Influence Society announces the publication of Societies Quarterly for Q3 2025,…
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  • 9 min

The Three Imperatives: A New Playbook for Hotel Commercial Leaders

  • Anders Johansson
  • 29 July 2025
📈 For hotel commercial leaders facing 2025, strategic shifts are crucial. Over the next 12 months, success depends on mastering three imperatives: maximizing total guest profitability, transforming data into actionable insights, and aligning cohesive teams around the guest journey. Key strategies include value-based models, data integration, and breaking down organizational silos. As competition intensifies, focusing on guest value, practical AI, and unified teams is essential for thriving amid economic uncertainties.
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  • 1 min

10 Hotel Technology Trends to Watch in 2025

  • Vanshikha Dhar
  • 24 July 2025
💻 In 2025, the hotel industry is set to transform with technology trends: mobile-first PMS, digital keys, AI, and sustainability initiatives. These advancements aim to enhance guest services and streamline hotel operations. The article, authored by Vanshikha Dhar and published on Hotelogix, highlights these innovations as crucial for the future. Stay informed and prepare for shifts in how hotels operate and serve guests effectively.
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  • 1 min

Hotel & Resort  Innovation Expo – 30th September & 1st October, ExCeL London

  • Sophie Weir
  • 24 July 2025
📈 Over 15,000 hoteliers will converge at ExCeL London on September 30th and October 1st, 2025, for the Hotel & Resort Innovation Expo. The event features insights from 300+ exhibitors, including Shangri-La The Shard and Native Places, and offers a detailed exploration of AI, sustainability, and guest experience innovations. Attendees gain access to six additional hospitality shows, a Sustainability Trail, and a new AI Experience, all with a free ticket.
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  • 9 min

How User-Generated Content Can Help Your Hotel (With Examples)

  • Nick Donaghy
  • 24 July 2025
📷 92% of consumers trust user-generated content (UGC) over traditional ads, per a Nielsen study. The Pig Hotels in the UK and Zoku Amsterdam effectively use guest photos to showcase authenticity. Henry Howard Hotel in New Orleans shares guest reviews on Instagram to build trust. Influencers with engaged followings provide genuine recommendations. Encouraging UGC through events and creative setups boosts reach. Responding to guest content fosters loyalty, with 77% of travelers more likely to book hotels that answer reviews, according to Tripadvisor.
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  • 3 min

The Rise of Background Tech: Why Infrastructure Upgrades Deserve a Spot in Your Hotel’s 2026 Budget

  • Tony Loeb
  • 23 July 2025
📱 HITEC 2025 highlights key tech trends for hotels. IoT sensors prevent leaks, avoiding lost ADR and brand damage. Digital monitoring automates food safety compliance, reducing manual errors and freeing staff for guest service. Wearable panic buttons enhance staff safety, now essential by law. Hotels adopt modular IoT platforms for scalability across needs. Sustainability in operations, like detecting leaks quickly, saves resources and meets ESG goals. Budget planning should consider scalability, downtime reduction, and sustainability.
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  • 2 min

Blenheim Palace holds group prices freeze and launches new themed talks 

  • Jade
  • 23 July 2025
🏠 Blenheim Palace, during the 2026 season, will maintain group pricing starting at £39 for adult tickets. They offer themed 45-minute talks on topics like Winston Churchill and architecture, enhancing visits with catering options. Groups of 15+ receive discounts and benefits like free coach parking. Booking and inquiries can be directed to 01993 815600 or groups@blenheimpalace.com. Visit their website for more details.
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