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1511 posts

The day’s essential hospitality headlines: must-read news for hotel professionals, curated by our editors.

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  • 0 min

Influence Society to Host SOCIETIES Event on AI in Hospitality at Château de Bonmont, Geneva, September 28, 2026

  • 10minhotel.com
  • 1 September 2026
📊 Influence Society will host a SOCIETIES event on September 28, 2026, at Château de Bonmont in the Geneva region. The event, in collaboration with Estelle Bernière, will focus on AI's impact on Swiss hospitality, from 10:00 a.m. to 2:00 p.m., with lunch included. Registration is free but required by September 24, 2026. Attendees will explore AI-driven marketing, data utilization, and digital experiences, enhancing hotel visibility and customer relations.
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  • 0 min

U.S. Hotels See Unexpected July Surge, Non-World Cup Cities Like Chicago Report RevPAR Growth of 16%

  • 10minhotel.com
  • 1 September 2026
🏨 July 2026, U.S. hotel performance peaked due to the FIFA World Cup's conclusion, impacting cities like Kansas City and New York City. Unexpectedly, non-host cities thrived: Chicago's RevPAR rose 16%, Detroit's 17%, and San Diego's 11%. This shift occurred as events moved from Boston and Philadelphia to avoid World Cup traffic. July marked the second consecutive month of U.S. hotel ADR growth above inflation at 8.2% over July 2025, although growth slowed in August.
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Airbnb's Hotel Business Grows Rapidly; Q2 Revenue Up 17% and Hotel Nights Increase 3x Faster Than Homes

  • 10minhotel.com
  • 31 August 2026
📰 Andrea D'Amico and Lou Zameryka, former Booking.com executives, now lead Airbnb's hotel initiative from San Francisco and New York. Airbnb boasts 650 million user accounts, with 90% of demand direct. This is compared to Marriott Bonvoy's 300 million members. Airbnb’s Q2 revenue rose 17%, with hotel nights growing 3x faster than homes. In New York, Airbnb hotel supply exceeds most locations. No master service agreements with major brands yet, but discussions are hinted.
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Over Half of US Travel Advisors Now Charge Service Fees, Signaling a Shift in Industry Practices

  • 10minhotel.com
  • 31 August 2026
📅 More than half of US travel advisors now directly bill travelers. Fora charges $299 annually, with 97% of its advisors new to the field. Service fees range from $50 to over $2,000. Travel Weekly's 2024 survey showed 44% of agencies charging fees, with 55% of US advisors doing so by July last year. In October-November, a survey indicated 56% of advisors charged fees. A Canadian travel fixer charges $100,000 annually, with clients spending over $1 million yearly.
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Understanding Hotel Fair Market Share and RevPAR Index is Crucial for Assessing Competitive Performance in San Diego Market

  • 10minhotel.com
  • 31 August 2026
🏨 Fair Market Share (FMS) in hotel performance reveals if a property is winning against competitors, calculated by dividing your hotel’s room count by the total rooms in your competitive set. For example, a 150-room hotel in San Diego should compare against similar hotels nearby, not the entire city. The RevPAR index, calculated as (Your RevPAR ÷ Comp Set Average RevPAR × 100), shows relative market performance: above 100 indicates outperforming, below means underperforming, regardless of absolute RevPAR changes.
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Accor's F&B Director Advocates Military-Inspired Decentralized Management for Effective Hospitality Operations

  • 10minhotel.com
  • 31 August 2026
🍴 6 days ago, Joël Bracco, Director of Food and Beverage at Accor, reported a Saturday 3:00 p.m. 94% occupancy at a resort. A 120-guest wedding cocktail reception at 4:30 p.m. and 140 restaurant covers were scheduled, with rain likely affecting the outdoor outlet. Staff shortages included one hostess and two servers. Management aimed to maintain guest experience from 6:15 to 8:00 p.m., consolidating bookings and reallocating staff to adapt to changing conditions and sustain operations efficiently.
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  • 10 min

Melissa Auf der Maur's Photography Exhibition Featuring Over 200 '90s Rock Images Opens at Art Gallery of Ontario

  • 10minhotel.com
  • 31 August 2026
🎧 Melissa Auf der Maur performed with the Smashing Pumpkins at Lollapalooza in Chicago, playing "The Everlasting Gaze" from the 2000 album *Machina/The Machines of God*. Her photography exhibit, "My ’90s Rock Photographs," will open at the Art Gallery of Ontario this autumn, featuring over 200 photos. Her memoir, *Even the Good Girls Will Cry: A ’90s Rock Memoir*, covers her time in Hole and Smashing Pumpkins. A new album, *Bass Womb Room*, is also in the works.
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AI Is Transforming Software Outsourcing, Shifting Focus from Developer Quantity to Domain Expertise and Knowledge Leverage

  • 10minhotel.com
  • 31 August 2026
💻 India's $315 billion IT industry faces a shift as clients demand productivity at lower costs, moving from hourly developer fees to outcome-based models. AI adoption, with 84% developer usage by 2025, expands coding capacity but emphasizes judgment and domain expertise. TCS is deploying up to 8,900 AI engineers, stressing customer environment knowledge. As AI advances, the focus shifts from labor arbitrage to knowledge leverage, especially in industries like travel, where legacy systems coexist with modern AI.
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  • 5 min

Over 55% of US Travel Advisors Now Charge Service Fees Due to Declining Supplier Commissions, Surveys Show

  • Automatic
  • 31 August 2026
🛫 Aug 31, 2026: Over 55% of US travel advisors now charge clients directly, with service fees averaging $350 for a week of planning. Fora's fees range from $50 to over $2,000, and advisors often earn more from commission. In 2024, Travel Weekly's survey showed 44% of agencies charged fees, growing to 55% by July. The industry's shift is due to insufficient supplier commissions. Travelers pay for unique benefits, and the hotel front desk plays a key role in delivering these promised amenities.
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  • 1 min

Booking Holdings Surpasses Expedia in B2B Room Nights with 196 Million Over Past Year, Says BTIG Report

  • 30 August 2026
📈 Booking Holdings surpassed Expedia Group by booking 196 million B2B room nights in the 12 months ending June 30, compared to Expedia's 170 million. This challenges the industry belief of Expedia's dominance. Booking is consolidating Agoda, Booking, and Priceline under a new platform. Expedia, meanwhile, is enhancing its B2B offerings by acquiring Tiqets and CarTrawler. Skift Research's Seth Borko supports the plausibility of these findings but notes various factors at play.
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