Hotel channel managers, all in one place. This hub gathers the latest news and technology around distribution and channel management for hotels, curated by 10 Minutes News. Stay on top of how hotels manage their online inventory.
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Hotels Should Rank Booking Channels by Net Contribution, Not Room Revenue, to Optimize Profitability
30 June 2026📊 The article highlights the impact of net contribution ranking on commercial strategies. OTA commissions range from 15% to 25%, while wholesale markups are 20% to 30%. Booking.com has high cancellation rates compared to brand.com voice. Loyalty bookings can sometimes contribute less than OTA bookings. Three actions for hotels include rebuilding rankings, mapping cost stacks, and reviewing bottom channels quarterly. The integration of various systems is crucial to determine net contribution per booking.
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Hospitality Industry Faces Dual Challenges in AI Adoption: Vendor-Paced Internal Integration vs. Immediate Distribution Demands
29 June 2026💻 In the hospitality industry, adopting AI means two distinct processes: internal operations and distribution. Internally, hotels depend on PMS/RMS vendors for AI-native tools, which they can adopt at their own pace. Externally, AI-driven guest interactions have set a deadline for hotels to provide machine-readable information. While hotels traditionally buy systems, they now face the need to adapt quickly to AI demands in distribution, where machine-friendly data formats are crucial for maintaining competitive guest services.
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Cold Calling in the Hotel Industry: What It Is, Why Hotels Swear by It, and How to Make It Work
29 June 2026What Is Cold Calling? Cold calling is the practice of proactively reaching out to potential customers who have had no prior interaction with your business. In the hotel industry, this means picking up the phone and calling event planners, corporate travel managers, travel agencies, and other decision-makers to pitch your property as a venue for their meetings, events, or group bookings. While the term might evoke images of outdated sales tactics, proactive outbound phone outreach remains a vital tool in…
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Maximize Hotel Success with Advanced Channel Management
29 June 2026Whether you’re an independent hotelier, a revenue manager, or a general manager overseeing multiple properties, you know the challenges of juggling multiple booking channels, maintaining rate parity, and driving more direct bookings. Effective hotel channel management is now essential for maximizing your hotel’s web presence, increasing bookings, and boosting your bottom line. The correct channel […] The post Maximize Hotel Success with Advanced Channel Management appeared first on RateGain.
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Alliants Launches New Living Platform for Branded Residences, Supporting Over 5,500 Units Across 80 Destinations
29 June 2026Blog Post Excerpt 🏡 London, UK – June 28, 2026. Alliants launches its New Living platform, targeting branded residences. With 16 years of expertise across 100,000+ hotel rooms and 43 million high-net-worth individuals, the platform integrates hospitality with residential living. New Living supports 5,500 residences in 80 locations, promising a 150% growth in developments over the past decade. It aims to double growth in 5-7 years, leveraging tech to boost NOI, ROI, and resident satisfaction.
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Channel Managers in Hotel Revenue Management: 2026 Insights
29 June 2026According to the HotelTech Report, 86% of hoteliers consider revenue management systems, property management systems, and channel managers critical to their everyday operations. Furthermore, the global hotel channel management market was valued at approximately $804.6 million in 2024 and is projected to reach $1.5 billion by 2032, growing at a CAGR of 8.5% (Credence Research, […] The post Channel Managers in Hotel Revenue Management: 2026 Insights appeared first on RateGain.
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Hotels Must Adapt to AI-Native Distribution Now as Guest Assistants Already Demand Machine-Readable Booking Information
29 June 2026💻 Jun 29, 2026, hospitality faces an AI transformation. Inside hotels, adopting AI-native processes is vendor-dependent, with timelines determined by property management system (PMS) and revenue management system (RMS) vendors. Conversely, distribution deadlines are set by guest AI assistants. The shift from brochures to machine-readable data changes booking dynamics. Google identifies hotels as the merchant of record, retaining guest relationships and handling disputes. Adaptation is crucial as guests’ assistants demand real-time, machine-compatible interactions.
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Nearly 70% of Travel Managers to Use AI in Hotel RFPs, Up from 32% Last Cycle, Survey Finds
29 June 2026📈 Jun 29, 2026: A third of corporate travel managers used AI in hotel RFPs last cycle; nearly 70% expect to next. A survey by the Global Business Travel Association and Radisson Hotel Group, covering 258 managers in the U.S., Canada, and Europe, highlights this shift. AI influences rate negotiation by structuring data, but human judgment remains crucial. Nearly 49% of buyers now use dynamic rates, with 90% of large corporates integrating both fixed and dynamic pricing.
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The Real Cost of Your Tech Stack Isn’t Your Subscription Costs
28 June 2026This article was written by Revfine. Click here to read the original article The most expensive part of your technology stack isn’t on the invoice. Most hotel operators have been
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AI’s Role in Hospitality: Ensuring Consistent and Trustworthy Digital Content Becomes Competitive Advantage for Hotels
28 June 2026🌏 The hospitality industry’s focus on distribution over three decades involved billions in CRS platforms, GDS connectivity, booking engines, and more. The real product is information, not rooms. Content is crucial, as AI evaluates it for consistency and trustworthiness. Mismatched data creates guest uncertainty, affecting hotel visibility. The industry’s challenge is ensuring digital content integrity to gain a competitive edge, rather than just expanding content. AI requires accurate, aligned data across digital platforms to confidently recommend properties.
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Annie Brown Appointed Chair of Liverpool’s Accommodation BID as City Implements £2 Overnight Visitor Levy
26 June 2026🏨 Annie Brown and Mark Tasker have been appointed as chair and deputy chair of Liverpool’s Accommodation Business Improvement District (ABID). In June 2025, Liverpool introduced a £2 overnight visitor levy, projected to generate £9.2 million over two years. The levy funds destination marketing and major events. Liverpool’s ABID aims for a £4.3 million investment over five years to bolster the hospitality sector, with the city being the first in the UK to propose such a district.
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Gypsum Hotel Partners to Begin Construction on Dual-Brand Hilton Hotel Near Eagle County Airport, Opening 2028
26 June 2026🏨 Gypsum Hotel Partners is set to begin construction on a 140-room dual-brand Hilton Hotel near Eagle County Regional Airport, Gypsum, Colorado, with completion projected for early 2028. The hotel, operated by Crestline Hotels and Resorts, will include Hampton Inn & Suites and Home2 Suites. Facilities feature 1,100 square feet of meeting space, an indoor pool, and more. Chris Manley and Bryan Desmond lead the development, with financing by FirstBank. ArrowMark Partners has invested over $4 billion since 2019.
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Hospitality Groups Improve Communication and Data Control by Switching from Personal to Dedicated Work Chat Apps
26 June 2026📱 Multi-location hospitality groups are moving away from personal messaging apps to dedicated work chat apps. This shift enhances data control, ensures consistent communication, and organizes team interactions by property, department, and role. By using announcement channels, they achieve uniform updates across locations, improving operational efficiency and resolving the issue of missed messages. This transition allows organizations to own all communication data, eliminating the security risks associated with personal devices.
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FlightHub Adds 2.6 Million Hotels, Highlighting That Scale in Inventory is No Longer a Competitive Edge
26 June 2026🏨 FlightHub launched 2.6 million hotel properties in June 2026, transitioning from a flight booking site to a comprehensive travel service. This shift highlights the changing landscape of online travel agencies (OTAs), where supply assembly, once a costly barrier dominated by giants like Booking and Expedia, is now quickly attainable through procurement. The true competitive edge lies in customer ownership and traffic. FlightHub’s expansion underscores the evolving dynamics in the OTA industry.
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The Originals Human Hotels & Resorts Selects Mews as Preferred Property Management System for Over 320 Hotels in France
25 June 2026📅 [Paris, 25 June 2026] – The Originals Human Hotels & Resorts, France’s largest hotel cooperative, chooses Mews as a preferred property management system. Starting today, over 320 hotels can contract with Mews directly, benefiting from exclusive promotions and pricing. Since 2021, 14 hotels have used Mews, improving guest interaction by reducing desk time. Mews offers a French-friendly PMS with over 1,000 integrations and solutions like POS and Payments to enhance revenue and operations.
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Award-Winning Hoteliers Share Seven Key Strategies for Enhancing Guest Experience in 2026 Hospitality Industry
25 June 2026📈 2023 GuestRevu GREAT Awards celebrated top hotels based on guest reviews from Google, TripAdvisor, and Booking.com. Marius Botes of Thaba Eco Hotel and Eugenia Danilikhina of Hotel Indigo St. Petersburg emphasized authentic experiences and data-driven personalization. John Rogers of LUX South Ari Atoll highlighted staff empowerment and communication. Hotels focus on removing friction, offering unique local experiences, and leveraging feedback for continuous improvement. Entries for the 2026 GREAT Awards close on June 30, 2026.
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GAIN Advisors and Crowdpowder Partner to Facilitate EUR 350,000-5 Million Funding for Travel and Hospitality Startups
25 June 2026📈 GAIN Advisors and Crowdpowder have formed a strategic partnership to help travel and hospitality startups raise EUR 350,000 to EUR 5 million through community-based equity financing. Based in Tallinn, Estonia, and Den Bosch, Netherlands, this collaboration leverages GAIN’s industry expertise and Crowdpowder’s fundraising skills to serve companies across the UK, EU, Canada, and beyond. With a focus on investment readiness, they aim to tackle funding challenges faced by growth-stage businesses in this sector.
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Cloudbeds Empowers Hospitality Groups to Streamline Operations and Boost Direct Bookings Across Expanding Portfolios
25 June 2026📈 HP Hospitality, managing 11 waterfront properties in Florida, uses Cloudbeds to connect 180 rooms, boosting guest retention by redirecting bookings across locations. At Kona Kai Resort, 84% of revenue is from direct bookings. Cloudbeds also enables rapid onboarding of new properties, taking only two days. In Mexico, Grupo Catedral, with almost 500 rooms, uses Cloudbeds for centralized management, enhancing decision-making and maintaining property identities. Centralized operations lead to better processes and strategic revenue management.
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eDreams’ Prime Membership Grows 14-Fold to 8 Million, But Revenue Margin Increases Modestly
25 June 2026🛫 eDreams saw a 14x increase in Prime members from 0.5 million to nearly 8 million, yet revenue margin grew modestly. Amazon’s Prime scaled from single-digit millions to about 100 million, with a sharp revenue increase. For the World Cup, Air Transat offered $429 flights to Mexico, contrasting with $3,563 ticket prices. Only 10% of Tokyo hotels appeared in AI recommendations. Expedia dominates lodging ads on ChatGPT, with a $3 CPC floor. 66% of travelers distrust AI for booking.
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Hotels Face Rising Costs as AI Replaces OTAs in Managing Direct Bookings and Searches
25 June 2026📅 In 2026, the hotel industry faces a shifting cost burden because AI agents conduct thousands of searches, unlike traditional OTAs. Hotels now bear the cost of these extensive searches when they opt for direct bookings, as seen previously with airlines like Air Canada since June 2023. Amadeus launched AI Commerce to facilitate direct bookings, but hidden costs emerge as hotels take control. These expenses, initially concealed, are starting to impact vendors’ margins, leading to new pricing models.
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Hotels Shift Towards Unified Commercial Structures to Navigate Automated Demand Channels and Enhance Profitability
25 June 2026📈 Jun 25, 2026, San Antonio: Over 1,000 commercial leaders attended HSMAI’s Commercial Strategy Conference, emphasizing a unified commercial organization model. Lodging Dynamics appointed Kristie Byrd as chief commercial officer, consolidating sales, marketing, revenue, and business development. Google and OTAs dominate travel query channels. Minor Hotels, with 530 hotels in 56 countries, exemplifies a unified data model under Ian Di Tullio since 2023. B&B Hotels, managing 900 hotels, and Starhotels are adopting similar models for profitability. Convergence is crucial for…
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Hotels Must Shift Focus from RevPAR to Profitability Metrics like GOP Index for Sustained Financial Health
24 June 2026💰 A room sold at $150 through Booking.com nets $120-$127 after a 15-20% commission, compared to $150 from a direct sale. RevPAR doesn’t show the $23-$30 revenue gap. Occupancy-driven growth yields 30% profit flow-through, while rate-driven growth delivers 50-60%. GOP Index benchmarks profitability against competitors. TRevPAR accounts for total revenue, including ancillary services. Benchmarking infrastructure now supports full P&L metrics. Performance engineering focuses on overall hotel profitability, aligning team decisions with profit impact.
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Hospitality Revenue Leaders Shift Focus to Total Revenue and Profit Metrics Beyond RevPAR for Enhanced Profitability
24 June 2026💸 Revenue management faces a measurement issue. RevPAR is outdated, as rising booking, labor, and OTA costs cut into profits. Revenue leaders now focus on total revenue and profit per guest, requiring a new commercial team approach. Alise Deeb from Dragonfly Strategists, Marlene Cazares from Duetto, and Mylene Young discussed this in a webinar. Personalization at scale is a goal, with casino operators leading in CRM and loyalty. True individual-level pricing remains aspirational.
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AI Adoption in Hospitality: Payroll Costs Down 4-8%, Frontline Wages Up 18-30% After 18 Months
24 June 2026📈 In 2026, hotel owners often ask, “How many staff will I need in three years?” The focus should be on AI’s impact on service roles. Back-of-house tasks like pricing and scheduling are AI-led, while front-of-house jobs require human judgment. AI enables 10,000 pricing decisions per hour, elevating the value of skilled human interactions. AI adoption in Greater China, GCC, and Southeast Asia lowered payroll by 4-8% but increased wages by 18-30% and reduced attrition by one-third.
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Hotel Chains Face Daily Challenges in Maintaining Rate Parity Across Distribution Channels to Protect Bookings and Profitability
24 June 2026🏨 Hotel rate parity, crucial for chains and revenue managers, ensures consistent room rates across distribution channels. This practice impacts bookings, guest trust, and profitability. It remains vital for industry strategy, with implications stretching to 2026 and beyond. Maintaining rate parity helps hotels avoid issues with overbooking, customer dissatisfaction, and potential revenue loss. The article emphasizes the importance of uniform pricing to secure trust and optimize financial outcomes in the highly competitive hospitality market.
