Hotel Operations

The relationship between a property’s management team and its owner is more critical—and more scrutinized—than ever. As the on-site leadership, your management company acts as the steward of the owner’s…

In lifestyle and full-service hotels, Food and Beverage (F&B) can generate 40–50% of total revenue. Sustaining profitability means attracting and retaining high-value guests, boosting in-house spending, ensuring satisfaction, and controlling…

What are unique accommodation selling points (USPs)? Unique accommodation selling points (USPs) are the features, benefits, and qualities that differentiate your hotel from the competition. They give potential guests a…

Airbnb listing options are one of the most significant drivers of the travel industry. The average traveler has become agnostic to the particulars of a platform. When people travel, they…

This article was written by Hospitality Daily Podcast. Click here to read the original article Michael Escalante took an unexpected path from aerospace engineering to hospitality, eventually serving as Hilton’s…

What are blackout dates? Blackout dates (or blackout periods) are specific dates when hotels prevent certain rates from being booked. These often coincide with music festivals, sporting events, local celebrations or…

This article was written by Lodging Magazine. Click here to read the original article PORTLAND, Maine—Sara Masterson, president of Olympia Hospitality, announced a new partnership with Mountain Shore Properties to…

What are hotel employee incentive programs? Hotel employee incentive programs are structured benefits and rewards that recognize your hotel employees’ commitment and achievements. Incentives can take many forms, including monetary…