Regulatory and Legal Affairs

📈 In 2026, hotel revenue management systems like Duetto are essential for dynamic pricing. Gone are manual spreadsheets; automation is key. 📈

💸 During the holidays, a Reddit post alleging unethical practices by an unnamed delivery app went viral on Twitter and Substack. Tony Xu and other DoorDash co-founders publicly denied the accusations. The controversy is linked to dynamic pricing issues, reminiscent of past criticisms involving Wendy's and Instacart. In 2025, AI was widely adopted in hospitality, but consumers haven't seen significant improvements. As AI tools become more accessible, the balance of information and pricing power is shifting, impacting industries like hotels.

💸 Greece, 2026: Offers a stable investment framework for residency in Europe. Greek Golden Visa allows non-EU investors to invest in real estate starting at €250,000, or €800,000 in high-demand areas. Residency permits issued within 3-6 months, with legal residence valid for five years, renewable indefinitely. Investors access Schengen countries visa-free and can apply for EU citizenship after seven years. Additional costs: property transfer tax (3.09%), notary/registry fees (~2.1%), and government fees (€2,000 main applicant, €150 per additional adult).

📁 MI5 warns of increased cyber threats to travel data, especially from China, highlighting risks of data stored there. Minister Dan Jarvis emphasizes proactive cybersecurity measures. The EU fined TikTok €530 million for data transfers to China, emphasizing GDPR importance. TMCs must ensure data transparency and governance, storing within UK/EU to enhance compliance. Rigorous due diligence, robust security controls, and transparency are crucial for protecting sensitive travel information and maintaining trust.

🏨 The Udny Arms Hotel, in Newburgh, Aberdeenshire, entered administration on 18 December 2025. Kevin Mapstone from Begbies Traynor was appointed by Aberdeen Sheriff Court following the Kinloch family's decision. The historic hotel, dating back to 1865, employs 40 staff and features 12 bedrooms, a two AA Rosette restaurant, and a 60-cover coffee shop. It was refurbished in 2023 and continues operating normally while seeking a new owner.

🏨 UKHospitality welcomes the UK government's decision to raise the Business Property Relief threshold from £1M to £2.5M, effective April 2026. 47% of hospitality businesses, especially in rural and coastal areas, have been affected. Oak Taverns halted growth and plans to sell pubs, while The Empire Hotel may close due to tax bills. Despite the positive change, UKH urges further government collaboration on tax solutions.