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The Columns

85 posts

Every week we send out our newsletter to hundreds of thousands of hoteliers around the world. And our unique columnists publish their column. They are being republished here. Subscribe to the newsletter here: https://www.10minutes.news/#subscribe

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  • 2 min

Shafted

  • 10minhotel
  • 16 August 2025
A curious war is a foot, one fought not with bullets, but with lobbying dollars and legislative ink. It’s a conflict being waged against individuals who have made one of…
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  • 2 min

Overtourism or Under-vacationed?

  • 10minhotel
  • 26 July 2025
I must admire the optimism. These campaigns urging travelers to explore the ‘other 99%’ of a country, to get off the beaten path and discover some hidden gem. It’s a…
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  • 1 min

Brand story? No thanks. I’ll take a well-documented API.

  • 10minhotel
  • 26 July 2025
This morning I booked a hotel.Well—I didn’t book it. A bot did, while I was having breakfast. To be precise: the brand-new ChatGPT Agent, freshly launched in Europe. I told…
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  • 1 min

Angel of Death > Fix You(o: la moral Chris-marciana)

  • 10minhotel
  • 19 July 2025
La escapada de Andy Byron y Kristin Cabot, retransmitida al mundo entero por la kiss-cam de Coldplay, parecía un reality show que se había quedado colgado. Julio de 2025, Boston:…
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  • 2 min

Gastro-Nazism: A Pocket Guide for Star-Studded Führers

  • 10minhotel
  • 12 July 2025
Suggested soundtrack for this rant: “Erika”: https://open.spotify.com/intl-it/track/6iUVUzg0c2O0KJjxdOvrdr?si=12b3596922464be4 It shares its name with a drink Americans stubbornly keep ordering after 11 a.m. Unfortunately, it doesn’t share the taste.It’s the Chef who,…
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  • 2 min

Hands Up!

  • 10minhotel
  • 12 July 2025
Hands up! That’s the collective sigh, the admission of “we give up” from certain corners of our industry when it comes to the most fundamental interaction with our guests: check-in.…
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  • 1 min

Think Default™: From Genius to Emoji, Without Even Noticing

  • 10minhotel
  • 5 July 2025
Remember when Apple was cool?“Think Different,” they used to say—and they meant it. Black-and-white commercials, copywriting that gave even seasoned Wieden+Kennedy creatives chills, and that thrilling sense that the world…
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  • 2 min

Saboteurs!

  • 10minhotel
  • 5 July 2025
It’s a disturbing problem I see everywhere: the lack of discipline in our industry’s technology adoption. Promising programs, initiatives meant to propel us forward, get systematically undermined by ill-considered decisions.…
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  • 2 min

Unfriendly

  • 10minhotel
  • 22 March 2025
Does this resonate with you? You purchased a product and paid in full significantly in advance of the consumption date. Payment for that product was a four figure sum. The…
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  • 2 min

Best of….

  • 10minhotel
  • 15 March 2025
Best of. Should catch a few eyes. We tend to love the idea of ‘Best of’. Many of the top internet searches relate to the ‘Best of…something’. Good search and…
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