TOP NEWS - 10 Minutes News for Hoteliers - Page 132

3 min

Renaissance Hotels Launches ‘R FINDS’ Digital Marketplace

🏠 Renaissance Hotels, within Marriott Bonvoy’s portfolio, launched R FINDS, a global digital marketplace, on the 10th anniversary of Global Day of Discovery, November 19. The platform features 175+ products from local artisans and small businesses, representing over 175 Renaissance properties worldwide, and is curated with zero commission to support community businesses. Products include handcrafted goods, artisanal foods, decor, and apparel, with a honey kit featuring Edisto Gold Honey, Heaven's Honey, and Manoa Honey & Mead to be introduced in 2025. Global Day of Discovery events highlight the launch, with further exposure from Wallpaper magazine and guest editors like Sophia Roe. Visit www.R-Finds.com for neighborhood finds and www.renhotels.com for more about Renaissance Hotels.

2 min

Restaurant spending reaches new high compared to grocery shopping

📈 In October, the U.S. restaurant market share hit a record 56.4%, as reported by the U.S. Census Bureau. Year-over-year gains were approximately 40 basis points. Retail sales rose 0.4% month-over-month and 2.8% year-over-year, signaling strong consumer spending. Experts suggest a positive impact from return-to-office mandates on the restaurant industry, potentially boosting weekday sales. Restaurants with catering services anticipate opportunities during the upcoming holiday season. Overall food and beverage spending growth in January-October 2024 was slower compared to the past three years.

STUDY: 65% of Restaurants Adopted New Technology to Manage Labor

🌍 The World Travel & Tourism Council (WTTC) saw a 27% increase in global Travel & Tourism businesses setting climate targets in the past three years. Over half (53%) of the 250 leading businesses analyzed have set climate targets, up from 42% in 2021. One third are committed to Science-Based Targets initiative (SBTi) goals, and the number of companies adopting SBTi targets more than doubled since 2021. The updated Net Zero Roadmap, launched at COP29 in Baku, Azerbaijan, aims to guide the sector towards net zero by 2050. Notable reductions in carbon emissions were reported: Travel & Tourism's carbon footprint dropped to 6.5% of global emissions in 2023 from 7.8% in 2019, aviation reduced carbon intensity by 6%, and the cruise and accommodation sectors decreased by 11%. The roadmap encourages use of Sustainable Aviation Fuel (SAF) and stresses the importance of green financing for SMEs.

4 min

Atzaró Group’s exciting new trips for 2025 combine the cultural hub of Cape Town with the untamed wilderness of The Okavango Delta

🏕 Atzaró Group launched Atzaró Cape Town and Atzaró Okavango in 2024. The former, a luxury hotel in Cape Town, offers panoramic views and is near Table Mountain. The latter, a 30-minute helicopter flight from Maun Airport, provides a luxury safari experience in the Okavango Delta with its 12 suites, 2 villas, and amenities such as pools, star beds, and wi-fi. Conservation efforts include anti-poaching, habitat rejuvenation, and sustainable practices like solar power and water treatment. Guests are encouraged to stay 5+ days to indulge in wellness and nature.

3 min

Sleigh the Holiday Season: Maximise Bookings and Prepare for the Christmas Season

🎄 Liam Crooks, MD of EMEA at Lightspeed, emphasizes a customer-first approach for hospitality businesses during the Christmas rush, suggesting the use of ePOS systems with table management like OpenTable for efficient booking optimization. A quarter of people plan to eat in on Christmas Eve, highlighting the importance of integrating with delivery services such as Uber Eats or Deliveroo. Additionally, creating a memorable Christmas experience with loyalty programs, personalized CRM tools, and well-managed staff scheduling via ePOS systems can drive customer loyalty year-round.

5 min

Pulse of the Industry Series Q1 and Q2 2024: APAC

💳 In APAC, contactless mobile payments are expected to grow by 60% from 2022, with over 99% smartphone penetration and 67 million new users by 2024. Wellness trends are surging, with hotels adding health amenities to cater to health-conscious travelers. Experience-led hospitality is also growing, integrating local culture, sustainability, and wellness into guest experiences. TrustYou's Impact Scores for 2023 show Service at +3.78 positively, while Room Maintenance (-7.21), Bathroom (-6.47), and Bathroom Cleanliness (-5.55) negatively affect scores. Labor shortages challenge the industry, with APAC's Performance Score falling to 74.8 in Q2 2024, below the global average of 81.5. APAC hotels are expected to adopt hybrid hospitality and emphasize sustainability and responsible tourism in 2025.

6 min

How to Lead with Data: Transforming Hotel Group and Meeting Bookings through Analytics

💹 Key facts from the article emphasize the crucial role of integrated data management in the hotel industry for handling group and meeting bookings. Disjointed systems can cause operational chaos and damage guest experience, while centralized data systems improve efficiency and decision making, enabling hotels to adjust to guest habits and cancellation patterns. AI and BI tools are transforming data management with real-time insights for dynamic pricing and marketing. Implementing data-driven strategies enhances guest satisfaction and operational success in hospitality.

Hotel Technology Forum 2024: Win the Customer Kicks Off at Terranea Resort!

📈 Scott Steinberg delivers an interactive keynote at HTF 2024 on leveraging digital transformation for growth. Industry leaders Alex Cisneros, Sanjay Sharma, and Conrad Riddle discuss innovations in guest experiences and efficiency. Robert Marusi showcases AI-driven personalization in hospitality. The 19th Hotel Visionary Awards ceremony celebrates technology achievements. Pam Lindemoen addresses cybersecurity across sectors. Hyatt Hotels presents a case study on using DNS to combat human trafficking. Emerging hotel technology from startups like ConnectedFresh and Affixity is featured.

4 min

The Impact of Local Events on Hotel Revenue: How to Capitalize on Seasonal Demand

🏨 Hoteliers can optimize revenue by aligning strategies with local events and seasonal trends, using tools like event tracking software and local tourism partnerships. Dynamic pricing, tailored packages for events like concerts or festivals, and targeted marketing campaigns are recommended. Hotels should be visible on all booking channels and leverage data for long-term planning, ensuring strategies are in place for last-minute bookings to maximize profit potential. RevOptimum offers personalized revenue management assistance, helping hotels boost RevPAR and focusing on direct bookings.

5 min

The Ritz-Carlton Maldives, Fari islands celebrates milestones in sustainability – achieves Forbes verified responsible hospitality badge and green globe certification in 2024

🏖️ The Ritz-Carlton Maldives, Fari Islands received the Forbes VERIFIED Responsible Hospitality badge and Green Globe Certification for sustainable practices in 2024. Over 105 coral frames have been planted to date, with 28 added in 2024. The resort uses PEFC-certified timber and achieved EDGE certification. A floating solar garden will contribute 1,400 kWp by 2025, and daily food waste of 726 kg is composted. The resort has completed 50 drone flights for ocean plastics monitoring in 2024, removing 418 kg of ghost nets. Eight educational excursions were conducted, and a Coral Adoption Project is launching soon.

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