Online Reviews Influence 61% of Gen Z Hotel Bookings, Surpassing Brand Names at 14%, Rival Technologies Reports
📅 August 2026, Vancouver: Online reviews influence 61% of Gen Z hotel bookings, while only 14% consider brand names. Practical amenities like free breakfast (56%) and WiFi (50%) also matter. Only 43% choose hotels by default; 21% prefer Airbnb. Canadian Gen Z rely more on reviews (66%) and less on loyalty programs (21%) than U.S. counterparts. Loyalty interest rises with age. Experiences valued over photos, with 84% seeking meaningful trips.
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